Program Lead (Green Bay)

Clarity Care•Green Bay, WI

1d•Onsite

About The Position

Clarity Care is hiring a full-time Program Lead for residential services in Oshkosh or Green Bay, Wisconsin. The role guides residential caregiving teams, oversees group home operations, and helps Members live with dignity and independence. The Program Lead supervises and supports staff, coordinates a safe and welcoming home, helps maintain compliance and documentation, and provides hands-on personal care. The role also supports Members’ social, recreational, and community participation and builds relationships with Members, families, and support teams.

Requirements

At least 21 years of age.
An associate degree or higher in a healthcare-related field; or a bachelor’s degree in another field plus at least one year of qualifying healthcare experience involving direct contact with and teaching individuals with developmental disabilities; or a valid nursing home administrator’s license.
Strong leadership, communication, and relationship-building skills.
Hands-on caregiving experience and comfort providing personal care.
Ability to supervise staff, coordinate operations, and foster teamwork.
Sound judgment, organization, and problem-solving abilities.
Commitment to person-centered care, dignity, and safety.
Valid Wisconsin driver’s license, auto insurance, and ability to meet agency driving standards.
Successful completion of required caregiver background checks.

Nice To Haves

Prior supervisory experience.

Responsibilities

Supervise, coach, and support residential caregiving staff.
Build a positive, collaborative team focused on quality Member care.
Lead group home meetings and communicate important updates.
Partner with Human Resources on hiring, retention, and performance matters.
Coordinate daily operations of a safe, welcoming residential home.
Support compliance with state, county, and organizational requirements.
Maintain required documentation and communicate operational concerns.
Ensure household routines reflect each Member’s individual needs.
Assist with bathing, grooming, toileting, hygiene, and activities of daily living.
Support safe mobility and transfers according to individualized service plans.
Assist with meals, housekeeping, and household responsibilities as needed.
Promote Member dignity, independence, and personal choice.
Support Members in social, recreational, and community activities.
Encourage meaningful experiences that enhance independence and quality of life.
Build positive relationships with Members, families, and support teams.