Program Lead

Merakey • Virginia Beach, VA

7d • Onsite

About The Position

Merakey is seeking a Program Lead in Virginia Beach, Virginia. The role supports the day-to-day management and oversight of programs or services within a division, coordinating program activities and ensuring high-quality services for participants. The Program Lead reports to the Program Manager and may also manage an individual caseload.

The schedule is 1st shift, 9:00 a.m.–5:00 p.m., with flexibility required to cover other open shifts when needed. Pay is $20.86 per hour, with an Enhanced Pay option.

The position provides staff guidance and direction, coordinates household operations, and performs direct care. It also supports client safety, medication administration, incident management, and upkeep of the assigned home. Merakey is a nonprofit provider of developmental, behavioral health, and education services and follows a zero-tolerance policy for abuse.

Requirements

• Must be at least 18 years old.
• Must have a verifiable high school diploma or GED.
• 1–3 years of experience working in a human services residential setting.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
• Ability to make quick decisions and remain calm under pressure.
• Ability to work independently and collaboratively as part of a team.
• Must be willing to obtain NADSP certification within the first year of hire, if required.
• Must be flexible and work other open shifts when needed.

Responsibilities

• Act as the lead staff member and point person while on shift.
• Prepare and manage house schedules in coordination with the Program Manager.
• Provide direct care, including assistance with activities of daily living, food preparation and feeding, and maintaining required supervision.
• Manage and administer medication.
• Coordinate incident management with the Program Manager and QCO.
• Manage household needs, including menu development, grocery shopping, and housekeeping.
• Maintain the assigned home, including ongoing cleanliness and routine maintenance such as changing lightbulbs and cleaning filters.
• Identify needed repairs and submit maintenance requests.
• Provide guidance, support, and direction to staff members.
• Assign staff duties and responsibilities based on program needs and individuals’ strengths.
• Conduct regular staff check-ins and provide performance feedback and guidance for improvement.
• Enforce program policies and procedures to help ensure the safety and security of clients and staff.
• Monitor client behavior and intervene as needed to de-escalate conflicts or address concerns.
• Respond to emergencies and crises according to established protocols, seeking assistance when needed.
• Coordinate program activities and support delivery of high-quality services to program participants.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan with pre-tax and Roth contribution options.
• DailyPay access to earned pay.
• On the Goga well-being platform with self-care tools and resources.
• Access to Care.com for backup childcare, elder care, and household services.
• Employee Assistance Program offering confidential counseling, legal, and financial services.
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs for entertainment, travel, and lifestyle.
• Free online personal development classes through Pryor Online Learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED