Program Intern, People Technology

Pilot Company • Knoxville, TN

2d • Onsite

About The Position

Pilot Company is seeking a People Technology Intern to join their team in Knoxville, Tennessee, for the summer of 2027. This internship offers a unique opportunity to gain valuable experience at the intersection of technology, human resources, and business operations. The intern will contribute to improving the tools and systems that support team members, while being mentored by experienced People Technology professionals. The role involves supporting the optimization and adoption of Workday and other HR technologies by gathering feedback, analyzing system usage, and identifying opportunities for improvement. The intern will collaborate with business partners and technical teams to ensure people systems deliver a seamless employee experience.

Requirements

• Currently pursuing an undergraduate degree in Information Systems, Computer Science, Data Science, Business Technology, Management Information Systems, or a related field.
• Proficiency in Excel and the Microsoft Office Suite is essential.
• Strong communication skills with the ability to explain technical concepts to non-technical audiences.
• Demonstrated problem-solving abilities, curiosity, and the ability to collaborate effectively across multiple functions and teams.
• A passion for technology and improving the employee experience.
• Individuals who are driven, reliable, authentic, and welcoming.

Nice To Haves

• Familiarity with system integrations or process mapping is highly valued.
• Experience with Visio, HCM systems, or Workday is a plus.

Responsibilities

• Support People Technology initiatives by evaluating and improving systems and technologies that support team members, including Workday and other HR platforms.
• Gather and analyze user feedback by partnering with business functions and field teams to identify pain points, assess user adoption, and understand employee interaction with people technologies.
• Drive data-informed recommendations by analyzing system usage, processes, and feedback to identify opportunities for enhancements, improved governance, and stronger data quality.
• Collaborate across teams by working closely with business partners, HR functions, and IT teams to support technology solutions that improve the overall employee experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed