About The Position

The Program Facility Coordinator supports Fort Wayne Parks and Recreation by helping schedule athletic facilities, coordinate community event requests, assist with sponsorship and marketing efforts, and provide excellent customer service to leagues, event organizers, community partners, and the public. This role is a great opportunity to be part of the team that helps bring people together through parks, athletics, events, and community programming. Fort Wayne Parks and Recreation supports the spaces and experiences that make our city active, connected, and welcoming.

Requirements

  • Bachelor's degree in Recreation, Marketing, Communications, Sports Management, or a related field preferred.
  • At least one year of related experience and/or training preferred.
  • Equivalent combinations of education, training, and experience may be considered.
  • Experience with athletics, community events, customer service, facility scheduling, sponsorships, marketing, sales, or public-facing programs is helpful.
  • A people-first attitude and genuine enthusiasm for helping others.
  • Knowledge of marketing practices, sponsorship support, and community partnership development.
  • Ability to coordinate multiple schedules, facilities, events, and requests at one time.
  • Strong organization skills with the ability to manage details, follow up, and keep projects moving.
  • Proficiency with Microsoft Office, including Word and Excel.
  • Strong written and verbal communication skills with staff, volunteers, participants, organizations, and the public.
  • Valid Indiana Driver's License required if operating a City vehicle.

Nice To Haves

  • Experience with Rec-Trac or a similar facility-scheduling system preferred.

Responsibilities

  • Schedule athletic fields, courts, park facilities, and event spaces for leagues, schools, tournaments, practices, fundraisers, community events, and outside organizations.
  • Provide high-quality customer service by responding to rental inquiries, communicating with participants and organizers, resolving concerns, and supporting a positive experience for the public.
  • Assist with sponsorships, grants, marketing needs, community partnerships, promotional priorities, and post-event follow-up with sponsors and partners.
  • Conduct site visits, monitor facility needs, identify concerns, and communicate maintenance or set-up requests to the appropriate teams.
  • Support Parks and Recreation special events, community outreach, department projects, and day-to-day operational needs as assigned.

Benefits

  • Employment is contingent upon the successful completion of applicable drug screening, physical examination, and background checks.
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