Program Eligibility Analyst

Community Action Partnership of San Luis Obispo • San Luis Obispo, CA

7d

About The Position

Under the supervision of the Program Eligibility & Contracts Supervisor, the Program Eligibility Analyst provides administrative and analytical support for Early Head Start, Head Start, and State Child Development Programs. The role is suited to someone who enjoys paperwork, is detail-oriented, can work accurately with numbers, and interacts well with the public. It requires technological skills, including the ability to use Excel, Google Suite, PowerPoint, and Word, as well as the ability to organize work and perform with minimal supervision.

The analyst reviews and verifies attendance and parent fee records, maintains program data, tracks errors and payments, prepares reports and reimbursement requests, and works with program staff and Finance to resolve issues. The role may also support enrollment, waitlist, recruitment, outreach, social media, training, meetings, and safety practices. Duties may change at any time.

Requirements

• A combination of related education and/or experience equal to two years performing administrative functions, case management, eligibility determinations, and/or a related field.
• At least one year of experience working as a Program Eligibility Specialist I or experience equivalent to performing eligibility determinations under a California Department of Education regulation.
• Technological skills and ability to use Excel, Google Suite, PowerPoint, and Word.
• Ability to organize work and work with minimal supervision.
• Depending on department assignment, a valid California driver's license, current DMV driving record, and proof of insurance may be required for job-related travel.
• For positions where driving is an essential job function, candidates must be at least 21 years old and have at least three years of driving experience.

Nice To Haves

• Bachelor's degree.
• Fluency in two or more languages, including one that supports the needs of the program and community.

Responsibilities

• Review, verify, and audit monthly attendance and parent fee reports for compliance with internal policies and State, licensing, and Federal regulations.
• Perform accurate data entry and maintenance in NOHO and ChildPlus, including attendance, parent payments, credits, fee adjustments, and waitlist applications.
• Ensure consistency between paper documentation and electronic records and resolve discrepancies.
• Track error trends, delinquent parent fees, and payment plans, and prepare required monthly and quarterly reports.
• Prepare and submit reimbursement requests and support approval processes.
• Collaborate with Program Eligibility Specialists, supervisors, and the Finance department to resolve issues and respond to inquiries.
• Support enrollment, waitlist, recruitment, outreach, and social media activities as assigned.
• Assist with training, administrative functions, meetings, safety practices, and other duties as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed