Program Director, Adobe Implementation

VML•Chicago, IL

1d•$75,000 - $150,000•Hybrid

About The Position

VML is seeking an Adobe Program Director to lead client initiatives from planning through execution, ensuring projects are delivered on time, within scope, and on budget. The role serves as the primary point of contact throughout the project lifecycle, partnering with Adobe teams, clients, and external partners to align expectations, manage delivery, and achieve successful outcomes. The position is part of the Enterprise Solutions team, which brings together employees across multiple WPP operating companies to provide technical solutions to clients. The Program Director manages complex, cross-functional projects in a fast-paced environment, balancing scope, timelines, resources, and financial considerations while maintaining client satisfaction and delivery quality. Responsibilities span stakeholder relationships and team coordination, project planning and governance, financial tracking, and end-to-end delivery. The position uses a hybrid work approach, with teams in the office an average of four days per week, and requires openness and availability for up to 60% travel annually.

Requirements

8–10+ years of experience in project management, client services, or delivery leadership.
Experience managing complex client projects in a fast-paced, cross-functional environment.
Strong familiarity with Adobe Experience Cloud, including AEM, AEP, AJO, and/or Workfront.
Ability to manage scope, timelines, resources, dependencies, and project governance.
Experience creating documentation and status reports.
Demonstrated experience in financial forecasting and budget management.
Strong communication, negotiation, and stakeholder management skills.
Ability to solve problems proactively and navigate competing priorities.
Experience leading teams and coordinating across internal and external partners.
Ability to manage multiple complex projects simultaneously.
Open and available for up to 60% travel annually.

Nice To Haves

PMP and/or Agile certification.

Responsibilities

Serve as the primary liaison for clients, internal teams, Adobe, and other external partners throughout the project lifecycle.
Build stakeholder relationships, facilitate consistent communication, and align teams on priorities, responsibilities, and deliverables.
Provide leadership and coordination to project contributors to support collaboration and execution.
Oversee project planning, scope management, timelines, governance, and resource coordination.
Manage day-to-day delivery, including status tracking, administrative follow-up, change management, risk mitigation, and lessons-learned documentation.
Ensure projects follow established processes and identify opportunities to improve efficiency, consistency, and delivery quality.
Support project forecasting and financial tracking, including budget oversight, resource planning, and reporting.
Monitor scope changes and communicate their effects on timelines, effort, and cost.
Lead end-to-end client project delivery, resolve issues promptly, coordinate dependencies, address challenges, and maintain project momentum.
Uphold quality, accountability, and client service throughout each engagement.