Program Director, Adobe Implementation
About The Position
VML is seeking an Adobe Program Director to lead client initiatives from planning through execution, ensuring delivery on time, within scope, and on budget. The role is the primary point of contact across the project lifecycle, partnering with Adobe teams, clients, and external partners to align expectations, manage delivery, and achieve successful outcomes. The position is part of the Enterprise Solutions team, which brings together employees across WPP operating companies to provide technical solutions to clients. The Program Director manages complex, cross-functional projects in a fast-paced environment, balancing scope, timelines, resources, and financial considerations while maintaining client satisfaction and delivery excellence. Responsibilities span stakeholder leadership, project planning and governance, resource coordination, financial tracking, and end-to-end delivery. The role is hybrid, with teams working in the office an average of four days per week, and requires availability for up to 60% annual travel.
Requirements
- 8–10+ years of experience in project management, client services, or delivery leadership.
- Experience managing complex client projects in a fast-paced, cross-functional environment.
- Strong familiarity with Adobe Experience Cloud, including AEM, AEP, AJO, and/or Workfront.
- Proven ability to manage scope, timelines, resources, dependencies, and project governance.
- Experience building documentation and status reporting.
- Demonstrated experience in financial forecasting and budget management.
- Strong communication, negotiation, and stakeholder management skills.
- Ability to solve problems proactively and navigate competing priorities.
- Experience leading teams and coordinating across internal and external partners.
- Ability to manage multiple complex projects simultaneously.
- Availability for up to 60% travel annually.
Nice To Haves
- PMP and/or Agile certification.
Responsibilities
- Serve as the primary liaison for clients, internal teams, and external partners such as Adobe throughout the project lifecycle.
- Build stakeholder relationships, facilitate clear communication, and align stakeholders on priorities, responsibilities, and deliverables.
- Provide leadership and coordination across project contributors to support collaboration and successful execution.
- Oversee project planning, scope management, timelines, governance, and resource coordination.
- Manage day-to-day delivery activities, including status tracking, administrative follow-up, change management, risk mitigation, and lessons-learned documentation.
- Ensure projects follow established processes and identify opportunities to improve efficiency, consistency, and delivery quality.
- Support project forecasting and financial tracking, including budget oversight, resource planning, and reporting.
- Monitor scope changes and communicate their impacts on timelines, effort, and cost.
- Lead end-to-end delivery of client projects and resolve issues in a timely manner.
- Coordinate internal and external teams to manage dependencies, address challenges, and maintain project momentum.
- Maintain high standards of quality, accountability, and client service throughout each engagement.
Benefits
- Competitive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
