Program Director, Adobe Implementation
About The Position
VML is seeking an Adobe Program Director to lead client initiatives from planning through execution, ensuring delivery on time, within scope, and on budget. The role serves as the primary point of contact throughout the project lifecycle and partners with Adobe teams, clients, and external partners to align expectations, manage delivery, and achieve successful outcomes. The position is part of the Enterprise Solutions team, which brings together employees across multiple WPP operating companies to provide technical solutions to clients. The Program Director manages complex, cross-functional projects in a fast-paced environment, balancing scope, timelines, resources, and financial considerations while prioritizing client satisfaction and delivery quality. Responsibilities span stakeholder relationships and team coordination, project planning and governance, day-to-day delivery and risk management, budget and resource oversight, and end-to-end client project delivery. The role is hybrid, with teams in the office an average of four days per week, and requires openness and availability for up to 60% travel annually.
Requirements
- 8–10+ years of experience in project management, client services, or delivery leadership.
- Experience managing complex client projects in a fast-paced, cross-functional environment.
- Strong familiarity with Adobe Experience Cloud, including AEM, AEP, AJO, and/or Workfront.
- Proven ability to manage scope, timelines, resources, dependencies, and project governance.
- Experience creating documentation and status reporting.
- Demonstrated experience in financial forecasting and budget management.
- Strong communication, negotiation, and stakeholder management skills.
- Ability to solve problems proactively and navigate competing priorities.
- Experience leading teams and coordinating across internal and external partners.
- Ability to manage multiple complex projects simultaneously.
- Open and available for up to 60% travel annually.
Nice To Haves
- PMP and/or Agile certification.
Responsibilities
- Serve as the primary liaison for clients, internal teams, and external partners such as Adobe throughout the project lifecycle.
- Build stakeholder relationships, facilitate clear communication, and align priorities, responsibilities, and deliverables.
- Provide leadership and coordination across project contributors to support collaboration and execution.
- Oversee project planning, scope management, timelines, governance, and resource coordination.
- Manage day-to-day delivery activities, including status tracking, administrative follow-up, change management, risk mitigation, and lessons-learned documentation.
- Ensure projects follow established processes and identify opportunities to improve efficiency, consistency, and delivery quality.
- Support project forecasting and financial tracking, including budget oversight, resource planning, and reporting.
- Monitor scope changes and communicate their impacts on timelines, effort, and cost.
- Lead end-to-end delivery of client projects, resolving issues in a timely manner and maintaining quality, accountability, and client service.
- Coordinate internal and external teams to manage dependencies, address challenges, and maintain project momentum.
- Manage multiple complex projects simultaneously.
Benefits
- Competitive benefits package; specific benefits are referenced through WPP Benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
