Program Director, Adobe Implementation
About The Position
VML is seeking an Adobe Program Director to lead client initiatives from planning through execution, ensuring projects are delivered on time, within scope, and on budget. The role serves as the primary point of contact across the project lifecycle, partnering with Adobe teams, clients, and external partners to align expectations, manage delivery, and achieve successful outcomes. The position is part of the Enterprise Solutions team, which provides technical solutions to clients across multiple WPP operating companies. The Program Director manages complex, cross-functional projects in a fast-paced environment and balances scope, timelines, resources, and financial considerations. The role requires organization, collaboration, the ability to navigate competing priorities, and a strong focus on client satisfaction and delivery excellence. The position uses a hybrid working approach, with teams in the office an average of four days a week, and requires availability for up to 60% annual travel.
Requirements
- 8–10+ years of experience in project management, client services, or delivery leadership.
- Experience managing complex client projects in a fast-paced, cross-functional environment.
- Strong familiarity with Adobe Experience Cloud, including AEM, AEP, AJO, and/or Workfront.
- Proven ability to manage scope, timelines, resources, dependencies, and project governance.
- Experience building documentation and status reporting.
- Demonstrated experience in financial forecasting and budget management.
- Strong communication, negotiation, and stakeholder management skills.
- Ability to solve problems proactively and navigate competing priorities.
- Experience leading teams and coordinating across internal and external partners.
- Ability to manage multiple complex projects simultaneously.
- Open and available for up to 60% travel annually.
Nice To Haves
- PMP and/or Agile certification.
Responsibilities
- Serve as the primary liaison for clients, internal teams, and external partners such as Adobe throughout the project lifecycle.
- Build stakeholder relationships, facilitate clear communication, and align stakeholders on priorities, responsibilities, and deliverables.
- Provide leadership and coordination across project contributors to support collaboration and execution.
- Oversee project planning, scope management, timelines, governance, and resource coordination.
- Manage day-to-day delivery activities, including status tracking, administrative follow-up, change management, risk mitigation, and documentation of lessons learned.
- Ensure projects adhere to established processes and identify opportunities to improve efficiency, consistency, and delivery quality.
- Support project forecasting and financial tracking, including budget oversight, resource planning, and reporting.
- Monitor scope changes and communicate their impacts on timelines, effort, and cost.
- Help ensure projects remain financially sound and aligned with client expectations.
- Lead end-to-end delivery of client projects and resolve issues in a timely manner.
- Coordinate internal and external teams to manage dependencies, address challenges, and maintain project momentum.
- Uphold quality, accountability, and client service throughout each engagement.
Benefits
- Competitive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
