Program Director - Hollister Residential

Sun Street Centers • Hollister, CA

2d

About The Position

The Director of Residential Services provides strategic leadership, clinical oversight, operational management, and program development for Sun Street Centers’ Hollister Women’s treatment continuum. The role is responsible for the overall management, quality assurance, regulatory compliance, fiscal performance, and service delivery of residential substance use disorder (SUD) treatment programs. The Director ensures programs comply with Medi-Cal requirements, DHCS standards, ASAM criteria, CARF accreditation standards, County contracts, and organizational policies while advancing Sun Street Centers’ mission of transforming lives through prevention, treatment, recovery, and community engagement.

This leadership position promotes a client-centered, trauma-informed, recovery-oriented system of care and works collaboratively with internal departments and community partners to improve access, retention, engagement, and successful client outcomes. Responsibilities are aligned with operational oversight of Hollister Women’s Residential.

Requirements

• Bachelor’s degree plus significant leadership experience in substance use disorder treatment, or a combination of both.
• Certified Substance Use Disorder Counselor certification.
• At least five years of progressively responsible leadership experience in behavioral health, substance use disorder treatment, or healthcare operations.
• At least three years of supervisory and management experience.

Nice To Haves

• Experience managing a residential treatment program.

Responsibilities

• Provide leadership and direction for all residential services in Hollister.
• Develop and implement strategic goals aligned with Sun Street Centers’ mission, values, and organizational priorities.
• Monitor program effectiveness, census management, service utilization, productivity, and outcome measures.
• Ensure program growth, sustainability, and continuous quality improvement initiatives.
• Lead department meetings and maintain effective communication across service lines.
• Promote a culture of accountability, professionalism, collaboration, and excellence.
• Oversee quality assurance, regulatory compliance, fiscal performance, and service delivery for residential SUD treatment programs.
• Ensure compliance with Medi-Cal requirements, DHCS standards, ASAM criteria, CARF accreditation standards, County contracts, and organizational policies.
• Work collaboratively with internal departments and community partners to improve access, retention, engagement, and client outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Director