Program Director (Social Services) (9203)

The Salvation Army•Jackson, MS

About The Position

The Program Director plans, directs, coordinates, and monitors the day-to-day operations of social service programs, such as transitional living, homeless services, emergency services, and crisis intervention. The role develops, implements, and evaluates program operations and services; supervises program staff; and ensures compliance with organizational policies and procedures and local, state, and federal regulations. The director researches and prepares grant proposals, secures program funding, and prepares and monitors program expenditures in accordance with the budget. The position assesses program and client needs, directs outcome measurement and reporting, seeks funding opportunities, and develops strategies to achieve short- and long-range goals. In coordination with the Commanding Officer and finance department, the director oversees program services, staff, budgets, contracts, grants, and related policies and procedures. The work takes place in front-line emergency, disaster, and social services environments, where exposure to communicable and infectious diseases is possible. Travel to meetings and conferences at various locations is required.

Requirements

Master’s degree from an accredited college or university in Social Work or a related field, plus five years of progressively responsible experience coordinating and supervising program services, including three years managing similar operations; or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
Valid State Driver’s License.
Ability to prepare and maintain accurate, complete, and timely reports.
Ability to read and interpret policies, procedures, legal documents, and requirements to ensure compliance.
Ability to administer a budget and monitor expenditures.
Ability to speak before small and large groups.
Ability to travel to various locations for meetings and conferences.
Ability to perform limited physical effort involving frequent walking, standing, lifting, and carrying light objects under 25 pounds.
Ability to work in front-line emergency, disaster, and social services environments where exposure to communicable and infectious diseases is possible.

Responsibilities

Research, develop, implement, and evaluate programs and client needs to identify service gaps and assess program effectiveness.
Review and recommend changes to the program mix and service locations, including additions and deletions.
Direct outcome measurement for the Command, ensuring data is collected, compiled, and reported accurately and on time; review outcome data to assess program success and performance.
Identify local, state, and federal funding sources and prepare submissions for new and renewed grants and contracts.
Plan, develop, implement, and evaluate program service strategies and their effectiveness in meeting short- and long-range goals.
Coordinate with the Commanding Officer on the status and results of plans, goals, and objectives for program service components.
Select, train, and supervise program staff; monitor work for compliance; conduct performance evaluations; and make salary and hiring or termination recommendations.
Develop and administer the departmental budget with the finance department and Commanding Officer, and monitor funding and expenditures against budget projections and constraints.
Review and monitor development functions for compliance with contracts, agreements, grants, policies, and procedures; develop and monitor additional procedures and ensure compliance with legal requirements, standards, and regulations.
Prepare and maintain accurate, complete, and timely reports.
Travel to locations for public meetings, conferences, and other activities.