Program Director (Social Services)

THE SALVATION ARMY•Jackson, MS

1d•Onsite

About The Position

The Program Director plans, directs, coordinates, and monitors the day-to-day operations of Social Service Programs, such as transitional living, homeless services, emergency services, and crisis intervention services. The position develops, implements, and evaluates program operations and services; supervises program staff; and ensures compliance with established policies and procedures and applicable local, state, and federal regulations. The role also researches and prepares grant proposals, secures program funding, and prepares and monitors program expenditures in accordance with the budget. The Program Director assesses client and program needs, oversees outcome measurement and reporting, identifies funding opportunities, and develops strategies to meet short- and long-range goals. The role coordinates with the Commanding Officer regarding program status and objectives and works with the finance department and Commanding Officer to develop and administer the departmental budget. Work takes place in front-line emergency, disaster, and social services environments, where exposure to communicable and infectious diseases is possible. The position may require travel to public meetings, conferences, and other locations. Limited physical effort involving frequent walking, standing, and lifting or carrying light objects under 25 pounds is required.

Requirements

Master’s degree from an accredited college or university in Social Work or a related field, and five years of progressively responsible experience coordinating and supervising program services, including three years managing similar operations; or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
Valid state driver’s license.
Ability to prepare and maintain reports accurately, completely, and on time.
Ability to read and interpret policies, procedures, legal documents, and requirements to ensure compliance.
Ability to administer a budget and monitor expenditures for compliance.
Ability to speak before small and large groups.
Ability to travel to various locations for public meetings, conferences, and other activities.
Ability to perform frequent walking and standing and lift or carry light objects weighing less than 25 pounds.

Responsibilities

Research, develop, implement, and evaluate programs and client needs to identify service gaps and assess program effectiveness.
Review and recommend changes to the program mix and service locations, including additions or removals.
Direct outcome measurement for the Command, ensuring data is collected, compiled, and reported accurately and promptly.
Review and monitor statistical and outcome information to assess program success and performance.
Research and identify local, state, and federal funding sources, and prepare grant, funding, and contract submissions for new and renewed sources.
Plan, develop, implement, and evaluate Program Services strategies and their effectiveness in achieving short- and long-range goals.
Coordinate with the Commanding Officer on the status and progress of plans, goals, and objectives across Program Services components.
Direct the selection, training, and supervision of staff responsible for daily program operations.
Train employees in work methods and procedures, monitor compliance with program policies and standards, conduct performance evaluations, and make salary and hiring or firing recommendations.
Develop and administer the departmental budget with the finance department and Commanding Officer; monitor funding and expenditures against budget projections and constraints.
Review and monitor development functions for compliance with contracts, agreements, grants, policies, procedures, legal requirements, standards, and regulations.
Develop, implement, and monitor additional policies and procedures and ensure compliance.