Social Services Director
About The Position
The Social Services Director plans, organizes, develops, and directs social service programs to meet and maintain residents’ medical-related emotional and social needs on an individual basis. The role assesses residents’ needs, develops social care plans with residents and their families and care teams, and coordinates counseling, discharge planning, and referrals to community and family social services. The director also assists residents with financial and legal matters and with making decisions about their health. The position directly supervises staff, including interviewing, hiring, training, work assignment, performance reviews, and addressing complaints or problems. It supports the admission process, trains employees on social services policies and procedures, monitors supplies, equipment, and budget, ensures compliance with federal and state regulations, and develops community liaison activities. The position may require on-call availability as needed and occasional travel.
Requirements
- Bachelor’s degree (B.A. or B.S.) in Social Work from a four-year college or university.
- At least two years of related supervisory experience and/or training.
- ACSW registration.
- Extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment; working knowledge of a functional discipline.
- Ability to apply existing guidelines and procedures to make varied departmental decisions and use sound judgment to solve moderately complex problems.
- Ability to stand, walk, sit, handle or feel with hands and fingers, reach, stoop, kneel, crouch, crawl, talk, hear, and perform work requiring vision; ability to lift up to 25 pounds.
- Ability to interact with co-workers, residents, or vendors.
Responsibilities
- Assess and identify residents’ medical-related social and emotional needs and develop and implement social care plans with residents, families, physicians, and nursing staff.
- Consult with physicians and healthcare team members about psychosocial factors related to residents’ illnesses, treatments, and discharge plans.
- Provide discharge planning, including referrals to community and family social services.
- Assist residents with financial and legal matters, provide or arrange counseling, and help residents make decisions about their health.
- Directly supervise staff, including interviewing, hiring, training, assigning and directing work, completing performance reviews, rewarding and disciplining employees, and resolving complaints and problems.
- Apply knowledge of federal and state regulations, including Medicare and Medicaid, to arrange needed services.
- Assist with the resident admission process.
- Orient and train employees on social services policies and procedures.
- Monitor supply and equipment needs and budget.
- Implement policies and procedures to ensure compliance with federal and state regulations.
- Develop and maintain community liaison activities.
- Perform other duties as assigned by the supervisor.
Benefits
- Medical, dental, and vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates outside California
- Optional identity theft protection and pet insurance
- Paid time off
- Paid holidays
- Company-provided life insurance
- Adoption benefit
- Short- and long-term disability
- Flexible Spending Accounts
- Health Savings Account
- Optional life and dependent life insurance
- Optional accident, critical illness, hospital indemnity insurance, and legal plan
- Tuition reimbursement
- Naturalization application fee advances of up to $725, less applicable taxes and withholding, for qualified associates who have been employed for at least one year
- Professional development, growth and education training, and wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
