About The Position

The Social Services Director provides medically related social services to help residents attain or maintain the highest practicable level of physical, mental, and psychosocial well-being. The role evaluates residents’ social and family circumstances and psychological and emotional needs, develops care plans for social services issues, and supports residents and families with health care decisions, emotional challenges, and coping with disability, illness, grief, or loss. The position also helps residents access community resources, services, appointments, equipment, and discharge support, while coordinating with facility departments, interdisciplinary teams, and outside agencies. The position has no supervisory responsibilities.

Requirements

  • Bachelor’s degree in Social Work or Human Services.
  • Two years of supervised social work experience in a health care setting working directly with individuals.
  • Ability to read technical procedures and comprehend policy and procedure manuals.
  • Ability to effectively present information and respond to questions from managers and employees.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to solve practical problems and interpret instructions provided in written, oral, diagram, or schedule form.
  • Physical ability to stand and/or walk very frequently; sit occasionally; reach with hands and arms frequently; push and pull very frequently; talk and/or hear very frequently; taste and/or smell very frequently; lift up to 25 pounds frequently; and climb, balance, stoop, kneel, or crouch occasionally.

Nice To Haves

  • Master of Social Work (MSW).
  • Knowledge of and experience with PCC.

Responsibilities

  • Explore options and establish courses of action and goals with residents and their families.
  • Assist residents in achieving the highest practicable level of self-care, independence, and well-being.
  • Provide medically related social services to support residents’ physical, mental, and psychosocial well-being.
  • Evaluate social and family information and psychological and emotional needs; assess social services needs and develop related care plans.
  • Provide emotional support and address coping difficulties related to physical disabilities, health conditions, loss of abilities, and death.
  • Assist residents with health care decisions.
  • Assist residents with personal shopping.
  • Help inventory and track residents’ belongings and coordinate responses to reports of missing, lost, or stolen belongings.
  • Help residents obtain resources from community, social services, health, and welfare agencies.
  • Assist in securing appropriate prosthetics and assistive devices.
  • Develop and maintain working relationships with facility departments and community agencies to provide services that meet residents’ needs.
  • Document residents’ social services status.
  • Assist with outpatient appointments and schedule on-site ancillary services, including optometry, podiatry, dentistry, and psychiatric services.
  • Assist with discharge planning in coordination with the interdisciplinary team and appropriate agencies, entities, or individuals, including arranging agency services, equipment, and referrals.
  • Provide in-service training to staff as requested.
  • Counsel residents and family members.
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