Program Director- Membership

RVR YMCA • Lock Haven, PA

7d

About The Position

This position supports the YMCA, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The Program Director develops, organizes, and implements high-quality YMCA programs.

The role directs program activities to meet community needs and YMCA objectives; oversees staff and volunteers; develops and expands program offerings; supports marketing, registration, and scholarship processes; builds relationships with community organizations; and monitors program budgets, facilities, participation, and effectiveness. The position also supports fundraising, special events, and member and community inquiries.

Requirements

• Bachelor's degree in a related field or an equivalent combination of education and experience.
• Excellent personal computer skills and experience with standard business software.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Complete Child Abuse Prevention for Supervisory Staff, Working with Program Volunteers, CPR, First Aid, AED, and Bloodborne Pathogens training, typically within 30 days of hire.
• Complete YMCA program-specific certifications.
• Minimum age requirements may apply; for example, a minimum age of 21.

Nice To Haves

• One to two years of related experience.
• Previous supervisory skills in customer service.

Responsibilities

• Direct and supervise program activities to meet community needs and fulfill YMCA objectives.
• Recruit, hire, train, develop, schedule, and direct staff and volunteers as needed; review and evaluate staff performance; and develop strategies to motivate staff and achieve goals.
• Establish new program activities and expand programs within the community in accordance with strategic and operating plans.
• Assist with marketing and distributing program information; organize and schedule program registrations as needed; and review and process program scholarship applications as needed.
• Develop and maintain collaborative relationships with community organizations.
• Develop and monitor program budgets to meet fiscal objectives.
• Coordinate use of facilities for program activities and events.
• Assist with YMCA fundraising activities and special events.
• Model relationship-building skills in interactions and respond to member and community inquiries and complaints in a timely manner.
• Assist with Program Committee meetings as needed.
• Compile program statistics and monitor and evaluate program effectiveness and participation.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager