Program Director, EIA Health

UCSF•San Francisco, CA

23d•$160,000 - $240,000

About The Position

The Program Director of EIA Operations is responsible for aligning EIA strategies with UCSF Health’s goals, overseeing governance structures, and assisting in the management of the EIA portfolio to ensure operational and strategic excellence. This role will play a pivotal role in advancing UCSF Health’s mission and strategic priorities by fostering cross-departmental collaboration and optimizing IT operations. The incumbent is a strategic business partner to the senior clinical, business, and operational leaders of UCSF Health, and with the research, teaching, and patient care missions of the Schools of Medicine, Nursing, Pharmacy, and Dentistry as they relate to care delivery. The Enterprise Information & Analytics team serves as a liaison between organizational customers and partners — including clinical, financial, administrative, education, and research domains — and technical resources to deliver optimal analytics solutions that solve problems, answer questions, and meet customer needs. The team supports both strategic and operational initiatives aimed at driving behavioral change and improving outcomes through data, analytics, and AI.

Requirements

Alignment of EIA strategies with UCSF Health’s goals.
Oversight of governance structures.
Management of the EIA portfolio.
Prioritization of strategic initiatives in collaboration with IT and Operational leaders.
Oversight of EIA staff professional development and engagement.
Management of change initiatives and communication.
Fostering cross-departmental collaboration.
Optimization of IT operations.
Continuous improvement of department efficiency and effectiveness.
Support for enterprise data, analytics, and AI initiatives.
Accountability for enterprise data, analytics, integration, and AI initiatives.
Partnership with executive leadership on enterprise restructuring.
Standardization of analytics and data portfolio management tools.
Representation in enterprise governance forums.
Partnership with Data Governance Architect.
Support for the Enterprise Chief Data and AI Officer.
Coordination of UC-wide participation in analytics and data governance.
Defining how enterprise data, analytics, and AI capabilities enable measurable outcomes.
Coordination and oversight of the EIA portfolio of analytics initiatives.
Integration of UCSF Health’s data, analytics, and AI roadmap and investment strategy.
Leadership of the EIA People Development Program.
Collaboration with HR Strategic Business Partners.

Responsibilities

Ensure that the organization's strategic initiatives are prioritized effectively in collaboration with other IT and Operational leaders across the organization.
Oversee the continual professional development and engagement of the EIA staff and partners with leadership to address organizational and operational challenges.
Manage change initiatives and ensure clear and effective communication across teams.
Play a pivotal role in advancing UCSF Health’s mission and strategic priorities by fostering cross-departmental collaboration and optimizing IT operations.
Champion continuous improvement of the department’s efficiency and effectiveness to meet the evolving needs of UCSF Health.
Advance UCSF Health’s mission and strategic priorities by fostering cross-departmental collaboration and supporting enterprise data, analytics, and AI initiatives that strengthen health and drive impact across patient care, research, education, and operations.
Oversee the EIA Portfolio, with primary accountability for enterprise data, analytics, integration, and AI initiatives, including analytics products and data assets.
Partner with executive leadership on enterprise restructuring efforts to consolidate and optimize analytics platforms, data pipelines, and supporting technologies.
Collaborate with the Enterprise Portfolio Manager to standardize analytics and data portfolio management tools, ensuring alignment with enterprise priorities, governance, and value realization.
Ensure strong EIA representation within enterprise governance forums, partnering with operational and IT leaders to guide prioritization, inform decision-making, and align analytics and technology initiatives with organizational goals.
Partner with the Data Governance Architect to stand up and mature the EIA Data Governance Office, aligning with Health IT governance to ensure consistency and shared accountability.
Support the Enterprise Chief Data and AI Officer in preparing AI and data materials for executive governance forums (e.g., SET, CEO Council).
Coordinate UC-wide participation in analytics and data governance efforts, tracking adoption and applied learnings at UCSF Health.
Collaborate across UCSF Health to fulfill key elements of the UCSF Health strategic plan by defining how enterprise data, analytics, and AI capabilities enable measurable outcomes, performance management, and decision-making.
Coordinate and oversee the EIA portfolio of analytics initiatives to ensure alignment with Health System Executive Team priorities and the delivery of actionable insights and operational value.
Lead the integration of UCSF Health’s data, analytics, and AI roadmap and investment strategy in collaboration with cross-functional IT leadership, including the Associate CIOs for Research and Education, VP of Enterprise Systems, VP of Infrastructure, Chief Information Security Officer, and IT operations leaders, ensuring coherence, interoperability, and shared analytics capabilities across institutional missions.
Lead the EIA People Development Program, including analytics and data training, data literacy advancement, continual professional development, role-based operating models, and adoption of emerging analytics and AI capabilities.
Collaborate with HR Strategic Business Partners to understand key trends, including staff retention/turnover, recruitment time, and vacancies, and identify diversity gaps and related initiatives.