Program Director - Behavioral Health

Piedmont Healthcare Inc.•Macon, GA

About The Position

Experience the advantages of real career change! Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You’ll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.

Requirements

Bachelor’s degree in healthcare management, Behavioral Health, or in related field Required
In Lieu of the bachelor's degree, an associate degree with an additional two (2) years of relevant work experience will be accepted in addition to the experience requirement below. Required
7 years of recent experience in behavioral health, healthcare management, med/surg setting or related field of which at least two (2) years must be in a direct management role over healthcare professionals and/or leadership role Required
9 years of experience required with an associate's degree. Required

Nice To Haves

Master's Degree Preferred
Current state licensure in clinical field Preferred

Responsibilities

Provides strategic leadership to foster the growth, clinical excellence, financial strength, and operational efficiency of Behavioral Health Services.
Designs, develops, and implements a strategic plan that promotes the program's economic health and operational performance while facilitating successful expansion.
Leads a multidisciplinary Behavioral Health team and collaborates closely with the Medical Director, nursing leadership, and entity leadership staff to maintain an effective and collaborative clinical environment.
Oversees overall operations, ensuring that goals and objectives align with Behavioral Health leadership, facility leadership, and Piedmont system leadership.
Selects, assesses, develops, coaches, and counsels Behavioral Health staff to align with Piedmont’s mission, vision, and values.
Fosters a collaborative and supportive environment to promote high standards of care and team performance.
Motivates, leads, and mentors a high-performance team; attracts, recruits, and retains staff with a strong emphasis on employee engagement.
Participates in recruitment for all positions needed for BH programs.
Monitors and assesses department productivity; evaluates staffing and provides input for proformas.
Develops and implements clinical programs that meet patient needs and align with organizational goals.
Oversees both inpatient and outpatient behavioral health services, ensuring seamless integration and continuity of care.
Collaborates with RN leadership and medical providers to create a clinically excellent and supportive environment.
Ensures local intake processes are efficient, effective, and clinically sound.
Facilitates integration of new applications and upgrades as appropriate.
Ensures compliance with all relevant laws, regulations, and accreditation standards.
Implements quality assurance measures and conducts regular reviews to maintain high standards of clinical practice.
Supports the hospital’s continuous quality improvement plan and coordinates BH quality initiatives with the facility.
Oversees Utilization Review (UR) processes for local programs to ensure appropriate care and resource use.
Oversees financial performance, including budgeting, resource allocation, and cost management.
Reviews operating results, compares to objectives, and takes corrective actions as needed.
Provides timely, accurate, and complete reports on service operations and performance metrics.
Proficient in Tableau dashboards to report and monitor operational metrics.
Identifies opportunities for new behavioral health services and enhancements to existing programs that better meet the evolving needs of the community.
Leads the planning and implementation of new service lines or program expansions, ensuring alignment with community needs, clinical best practices, and organizational strategy.
Collaborates closely with finance and operations teams to develop comprehensive, data-driven business cases that support proposed initiatives.
Monitors market trends, patient feedback, and service utilization data to inform strategic decisions and ensure the program remains responsive and relevant.
Ensures that all growth initiatives are executed with operational excellence, fiscal responsibility, and measurable outcomes.
Represents the Behavioral Health Service Line professionally with internal and external stakeholders.
Develops and maintains communication tools and outreach strategies to connect the community with BH services.
Partners with community outreach and education to promote BH services through conferences, workshops, and events.
Works with other departments and community partners to integrate behavioral health services for comprehensive care.
Cultivates positive relationships across the organization, including medical staff and executive leadership.
Provides support and expertise to other departments and leadership as needed.
Participates in cross-functional teams and contributes to organizational initiatives.