Program Director Behavioral Health Services

Unity House of Troy • Troy, NY

16h • $71,326 - $74,234

About The Position

Unity House of Troy, Inc. is seeking an experienced, compassionate Program Director of Behavioral Health Services to lead its team and oversee clinical operations serving individuals living with serious mental illness and co-occurring disorders. The role combines clinical and administrative program leadership, staff supervision, compliance oversight, quality improvement, and some direct client contact. The director primarily focuses on leadership, supervision, and administration, while helping strengthen behavioral health services and support meaningful recovery in the community.

Requirements

• Master’s degree in Social Work, Mental Health Counseling, Psychology, or a related field.
• Two to four years of supervisory and/or administrative experience in a behavioral health setting.
• Experience working with individuals with serious mental illness, co-occurring disorders, and complex service needs.
• Knowledge of Medicaid, fee-for-service billing, clinical documentation, and applicable regulatory requirements.
• Strong leadership, organizational, problem-solving, and communication skills.
• Ability to lead a team, manage competing priorities, and support high-quality clinical services.
• Valid New York State driver’s license and reliable transportation.
• Ability to respond to emergencies and provide after-hours support as needed.

Nice To Haves

• New York State LMSW, LCSW, or LMHC license is strongly preferred.

Responsibilities

• Provide clinical and administrative oversight of program operations and clinical staff.
• Ensure compliance with Medicaid, fee-for-service billing requirements, regulatory standards, and agency policies.
• Supervise, mentor, and support staff to promote effective service delivery and professional growth.
• Promote best practices in recovery-oriented, trauma-informed, and person-centered care.
• Monitor service utilization, clinical documentation, and billing practices for accuracy, compliance, and efficiency.
• Lead staff meetings, training sessions, and performance evaluations.
• Monitor program outcomes and implement quality improvement initiatives to enhance service quality and client recovery.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Collaborate with community partners, state agencies, and other stakeholders to support coordinated care.
• Promote an inclusive environment grounded in respect, dignity, and belonging.
• Respond to emergencies and provide after-hours support to staff as needed.
• Maintain some direct client contact while primarily focusing on program leadership, supervision, and administration.

Benefits

• $1,500 sign-on bonus for eligible candidates.
• 13 paid days off in the first year, increasing annually.
• 56 hours of NYS Sick Leave.
• 12 paid holidays plus 2 floating holidays.
• Major medical leave.
• Comprehensive medical, dental, vision, and life insurance.
• 403(b) retirement plan with company contributions after one year.
• Gym discounts.
• Tuition assistance.
• Cell phone discounts.
• 50% off childcare tuition at A Child’s Place.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager