Program Director 2

YMCA of Memphis & the Mid-South•Cordova, TN

2d•Onsite

About The Position

The Program Director 2 leads School Age programs to ensure participant safety and support children’s social, physical, spiritual, and mental growth. The role maintains positive relationships with YMCA staff, school staff, and participants, and contributes to cross-area leadership activities such as training, interviewing, and personnel recruitment. The position supervises Program Director 1 staff and supports effective operation of before- and after-school and camp programs through observation, coaching, oversight, program-quality review, and regulatory compliance. It also supports enrollment, family engagement, community partnerships, fiscal management, staffing, payroll, grant programs, and fundraising at assigned school sites. This is a full-time role, generally Monday through Friday, with hours varying according to before- and after-school and camp schedules. Evening and weekend work may be required. The position is not work-from-home and requires regular site visits as well as office work. The employee may also be called in during inclement weather or unusual circumstances deemed necessary by association leadership.

Requirements

Passion, enthusiasm, and commitment to the YMCA mission and cause.
Superior supervisory skills and the ability to inspire and motivate staff, volunteers, members, and participants.
Strong interpersonal communication skills and ability to relate effectively to diverse groups across social and economic segments of the community.
Professional image, conflict-resolution skills, sound judgment, and initiative.
Strong organizational skills and ability to work under pressure and handle multiple tasks.
Ability to maintain confidential information.
Proficiency in Google Suite, Microsoft Word, Excel, PowerPoint, other software programs, and office equipment.
Ability to work a flexible schedule, including evenings and weekends.
Minimum age of 21.
Meet one of the stated education and experience pathways: a bachelor’s degree or equivalent plus a Tennessee Early Childhood Training Alliance (TECTA) certificate for completing 30 hours of orientation training (or equivalent recognized by the Department) and four years of child-development or related experience; OR two years of college, including 30 hours in business or management, child or youth development, early childhood education, or a related field, and two years of experience in a group setting; OR a four-year degree and one year of full-time paid or unpaid experience in a group setting.
Work on-site rather than from home, with regular site visits and office work.
Ability to perform physical activities including climbing, sitting, standing, pushing, walking, kneeling, and stooping.
Ability to lift up to 40 pounds.

Nice To Haves

Five or more years of YMCA program and/or childcare experience, with some time in a leadership role; comparable experience in other organizations may be considered.

Responsibilities

Supervise Program Director 1 staff and ensure effective operation of school-age before- and after-school and camp programs through ongoing observation, coaching, and oversight.
Guide and coach Program Director 1 staff in planning and implementing programming and developmentally appropriate curricula.
Ensure programs comply with state and county licensing requirements, agency regulations, DHS requirements, and other applicable state and local regulations.
Support Program Director 1 staff in maintaining appropriate enrollment levels, conducting program tours, and holding open-house and registration events as approved.
Ensure accurate and complete program records are maintained.
Support planning of parent involvement events, including parent groups, picnics, holiday events, and parent-child activities.
Develop and maintain relationships with state childcare licensing agencies, school administrators, community partners, and parent groups.
Partner with Program Director 1 staff on community engagement and partnership events.
Ensure quality in partnerships, program implementation, and compliance functions.
Contribute to fiscal management and compliance with financial targets.
Oversee staff scheduling and payroll processes and report variances.
Develop strategies to drive enrollment.
Lead management of grant programs and special funding.
Respond to agency, parent, and community inquiries and complaints in a timely manner, seeking guidance from supervisors and peer Childcare Directors as needed.
Evaluate sites for curriculum and lesson-plan implementation, program quality, and recruitment and retention of participants.
Ensure program standards are met and safety procedures are followed.
Model strong communication and leadership for the team.
Support and guide Program Director 1 staff in performance and behavior management for site-level staff.
Provide leadership and support for the annual fundraising campaign at assigned school sites.
Attend and participate in assigned staff meetings and special events to support a collaborative approach to the YMCA’s vision and mission.
Perform other duties and responsibilities assigned by the Executive Director, Vice President, or SVP to meet changing program needs.