PROGRAM COUNSELOR SR

Covenant Health•Knoxville, TN

92d

About The Position

The Senior Psych Social Rehab Program Counselor provides direct support to clients in the Recovery Education Center (REC) and Peer Support Center (PSC) programs within Peninsula Outpatient. The role supports people diagnosed with mental health and/or substance use disorders through recovery education, symptom reduction, and the development of healthy, pro-social behaviors. The counselor maintains accurate electronic medical record documentation and billing, participates in treatment team meetings, and supports staff in creating a collaborative recovery environment. The position requires sound judgment and the ability to work independently as part of a multidisciplinary team. The counselor provides guidance throughout the structured program day, helps develop and evaluate client recovery goals, tracks progress, and supports safe discharge when services are complete. The senior-level counselor may work with clients who have more challenging needs and mentors new PSR Program Counselors on best practices and protocols. Local travel is required; Peer Support Program counselors must be willing to drive a company vehicle and transport clients.

Requirements

At least six months of experience in a healthcare setting; behavioral health experience is preferred.
Must have been a consumer of mental health or substance abuse services.
Must hold and maintain a Certified Peer Recovery Specialist (CPRS) designation from TDMHSAS, or obtain certification within six months of hire.
Must have a valid Tennessee driver’s license with a “P” and/or “F” endorsement and state-mandated minimum insurance coverage.
Driving record must meet Covenant Health minimum standards at hire and throughout employment.
Must demonstrate the knowledge, skills, and abilities needed for the essential job tasks; education and prior work experience may be combined to demonstrate these qualifications.

Nice To Haves

Bachelor’s degree in a directly related field from an accredited college or university.
Behavioral health experience.
Specialty or advanced certification or training.

Responsibilities

Provides assistance and guidance to clients throughout the structured day at the Recovery Education Center or Peer Support Center.
Mentors new PSR Program Counselors by advising them on best practices and training them on protocols.
Works independently while supporting other staff and exercises sound judgment at a higher level than other PSR program counselors.
Plans and organizes work, anticipates needs, and keeps duties and records current.
Facilitates, implements, and evaluates program goals, including creating recovery goals with clients, assessing progress, and safely discharging clients who complete services.
May support clients with more challenging needs.
Fosters and maintains a safe program environment.
Completes paperwork required for daily program operations and documents objectively and competently in clients’ electronic medical records in a manner appropriate for billing.
Attends required training and supports Peninsula functions.
Maintains a professional image in appearance and delivery of services; is punctual and prepared to perform assigned duties.
Meets with the program supervisor as needed for supervision, guidance, and updates on client concerns.
Attends weekly Treatment Team meetings and other required meetings.
Completes local travel and, in the Peer Support Program, drives a company vehicle and transports clients.
Follows policies, procedures, and safety standards; completes annual education assignments; works toward goals and objectives; and participates in quality improvement initiatives as requested.
Performs other duties as assigned.