Program Coordinator

Set Free Alaska•Palmer, AK

About The Position

Set Free Alaska is seeking a Program Coordinator to coordinate with community agencies, provide a safe environment for clients, help identify and access needed resources and recovery supports, and provide operational oversight of the Crisis Stabilization (CS) program. The role supports clients in recovery and helps maintain a healthy work-life balance through caseloads designed to allow time for quality service. The coordinator oversees day-to-day programming, coordinates staffing and client transitions, and hires, evaluates, and supervises staff. The role also provides crisis and substance use disorder assessments, supports clients with daily routines and activities, and works with peers to connect clients to community resources.

Requirements

Bachelor’s degree in human services or a related field, or two years of experience managing operations within the Behavioral Health field.
Ability to pass a drug screening and State of Alaska background check.
Ability to qualify for Set Free Alaska’s commercial automobile insurance.
Proof of personal vehicle insurance coverage.
Current valid driver’s license.
A safe, reliable vehicle.
Good written, verbal, and organizational skills.
Punctuality and consistency in reporting to work and delivering direct services.
Understanding of trauma-informed care and awareness of cultural differences.
Ability to lead a team of professional staff.
Ability to represent Set Free Alaska’s mission and values to staff and the community.
Ability to make leadership decisions within the scope of responsibilities set forth in Set Free Alaska’s policies and procedures.
Ability to build rapport with clients and staff while maintaining professional boundaries.
Ability to maintain confidentiality and treat everyone with dignity and respect.
Ability to manage situations that can cause distress and work to ensure the safety and well-being of oneself and other staff.
Proficient computer skills and fluid use of electronic communication tools.

Nice To Haves

Six months of experience working in a residential treatment setting.
Current Chemical Dependency Counselor I or equivalent, and working toward acquiring Chemical Dependency Counselor II (CDC II, NCAC 1, or QAP equivalent certification) within two years from hire.

Responsibilities

Provide Crisis and Substance Use Disorder (SUD) assessments.
Coordinate client intakes and discharges.
Coordinate staff scheduling to ensure all shifts are filled as required.
Coordinate procurement and grant reporting.
Hire, evaluate, and supervise staff, including scheduling, monitoring performance, assisting with growth goals, and providing training.
Oversee day-to-day programming of the Crisis Stabilization program.
Support clients with wake-up and bedtime routines, personal care, chores, laundry, meals, and recreational activities.
Observe and report facility needs or concerns to the appropriate Manager or Director.
Provide emotional and social support to peers and model healthy supportive relationships that encourage sobriety and recovery.
Work with peers to connect clients to community resources.
Coordinate with community agencies and help clients identify and access needed resources and recovery supports.
Provide a safe environment for clients.