Program Coordinator

ERC Pathlight•Sacramento, CA

About The Position

The Program Coordinator (PC I, PC II, or PC III) provides direct care, supervision, and support to inpatient, residential, and partial hospitalization patients. The role helps maintain structure and boundaries, provides bathroom and milieu support, contributes to therapeutic programming and documentation, and supports patients with dietary needs during meals and snacks. Program Coordinators may be assigned to any local ERC Pathlight site and must comply with certification and regulatory requirements applicable to each location. Schedules must be flexible to meet staffing needs and may include weekends, holidays, and on-call shifts based on business needs and applicable labor laws. The position includes maintaining program schedules, conducting observation rounds and safety checks, supporting de-escalation and coping skills, conducting room and luggage searches, and providing patient monitoring and support. Depending on location and program, duties may also include taking vital signs, weights, and urine specific gravity; facilitating groups; supporting outings and meals; completing electronic health record documentation; transporting patients; procuring food; and distributing mail and packages. Requirements vary by level. PC I requires a high school diploma or GED. PC II requires a high school diploma or GED and at least one year of direct patient care experience. PC III requires a bachelor's degree in behavioral health or a related field and at least six months of experience in a behavioral health or related field. A valid driver's license and safe driving record are required only at locations where company vehicle operation or work-related driving is required. Washington teammates must hold a state credential, which may be pending at hire. ServSafe certification may be required depending on state and local licensing regulations. The California pay range is $21–$29 USD, with compensation based on candidate experience and market expectations. Benefits include medical, dental, and vision coverage, paid time off, parental leave, retirement benefits, and tuition reimbursement.

Requirements

PC I: High school diploma or GED.
PC II: High school diploma or GED and at least one year of direct patient care experience.
PC III: Bachelor's degree in behavioral health or a related field and at least six months of experience in a behavioral health or related field.
Valid driver's license and safe driving record where the location operates company vehicles or requires driving on behalf of the company.
Washington teammates must hold a state credential; it may be pending at the time of hire.
ServSafe certification may be required depending on state and local licensing regulations.
Willingness and ability to work at all assigned local ERC Pathlight sites.
Compliance with certification and regulatory requirements for each practice location.
Flexible availability to meet organizational staffing needs, including weekends, holidays, and on-call shifts as required.

Nice To Haves

Mental Health/Psych Tech or CNA certification (preferred for PC I).

Responsibilities

Maintain daily program structure by following the program schedule.
Complete physician-ordered observation rounds and safety checks.
Support patients with de-escalation and implementation of coping skills in accordance with treatment plans.
Conduct room and luggage searches.
Take patients on fresh-air breaks and mindful-movement exposures.
Provide ongoing bathroom monitoring.
Take patient vital signs, weights, and urine specific gravity as applicable to the location and program.
Participate in group facilitation, document group facilitation in the EHR, and support group outings.
Participate in meals and snacks with patients as needed and provide meal coaching and skills support at eating-disorder treatment locations.
Provide administrative support around mealtimes as needed and ensure adherence to the allergy-safety system.
Complete required documentation, including patient observations, meals, and events occurring during the shift.
Transport patients to medical appointments and support other transportation needs, such as outings and grocery shopping, as needed.
Support additional food procurement as needed, potentially once per week.
Distribute mail and packages daily.
Perform other duties as assigned based on program and operational needs.