Program Coordinator

Virginia Department of Social Services•Lancaster, VA

18d

About The Position

The Program Coordinator provides overall program management and coordination for a human services program. The role develops, coordinates, and delivers programs, resources, and services to meet client needs; plans strategies to improve outcomes; and implements human services programs. It is distinguished from the Program Coordinator Supervisor, which has responsibility for supervisory activities such as handling personnel issues and evaluating others’ work.

Requirements

Bachelor’s degree in a Human Services field or related area, supplemented by work experience in the assigned program areas, or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
Working knowledge of assigned human services program principles and practices, program services and methods, project management, local service agencies and departmental programs, program management and development, applicable laws and regulations, program goals and terminology, and human behavior.
Skill operating a computer to enter, retrieve, or modify data and using word processing, spreadsheet, database, desktop publishing, email, Internet, or other computer programs.
Ability to communicate effectively orally and in writing; gather and interpret data; draw logical conclusions; and present findings and recommendations.
Ability to assess program and staff needs; plan, coordinate, and evaluate activities; and train, advise, direct, and evaluate others on program requirements.
Ability to maintain effective working relationships, identify problems and needs, assess services, and apply problem-solving approaches.
Ability to interpret and apply regulations and procedures, conduct effective training, and speak publicly.
Ability to interact professionally with diverse people and produce clear, concise documents with proper grammar and usage.
Ability to organize and prepare statistical records, perform mathematical calculations, and read and interpret program or technical reports and related materials.

Responsibilities

Manage and coordinate a human services program area.
Prepare and review grant proposals and monitor program grants for compliance with policies, procedures, operating standards, regulations, and contractual requirements.
Develop programs and organize and direct special projects.
Assess community needs and develop resources to address them.
Review and recommend revisions to agency or community programs in response to changing client and community needs.
Coordinate agency and community resources and programs.
Plan, organize, and oversee the activities of professional, clerical, and volunteer personnel.
Work cooperatively with employees, clients, agencies, and the public.
Assess and identify needs, resources, and community trends.
Present information to community groups, boards, and commissions.
Coordinate with clients, colleagues, community members, and other agencies to improve program and outreach service delivery.
Communicate with supervisors, employees, departments, county officials, team members, state and federal agencies, funding agencies, community organizations, the public, and others to coordinate work, review status, exchange information, resolve problems, and provide or receive direction.
Maintain current knowledge of applicable laws, regulations, policies, and guidelines related to the assigned program area.
Attend workshops and training sessions.
Present plans and recommend policies, procedures, and program budgets for approval.
Plan, coordinate, and evaluate program activities; train, advise, direct, and evaluate others on program requirements.
Gather and interpret data, prepare statistical records, and present findings and recommendations.
Interpret and apply regulations and procedures, conduct training, and speak publicly.