Program Coordinator

Eating Recovery Center•Northbrook, IL

2d•$18 - $29

About The Position

The Program Coordinator (PC I, PC II, or PC III) provides direct care and supervision for inpatient, residential, and partial hospitalization patients. The role helps maintain structure and boundaries, provides bathroom and milieu support, contributes to therapeutic programming and documentation, and supports patients with dietary needs during meals and snacks. The coordinator may be assigned to any local ERC Pathlight site and must meet certification and regulatory requirements for each practice location. The role requires schedule flexibility to meet staffing needs, availability for weekends and holidays as required, and availability for on-call shifts based on business needs and applicable labor laws. Duties and requirements may vary by location and program.

Requirements

PC I: High school diploma or GED.
PC II: High school diploma or GED and at least one year of direct patient care experience.
PC III: Bachelor’s degree in behavioral health or a related field and at least six months of experience in a behavioral health or related field.
Valid driver’s license and safe driving record where the location operates company vehicles or requires driving on behalf of the company.
Washington teammates must hold a state credential; it may be pending at the time of hire.
ServSafe certification where required by state or local licensing regulations.
Ability to work at assigned local sites and meet certification and regulatory requirements for each practice location.
Ability to maintain a flexible schedule and work weekends, holidays, and on-call shifts as required.

Nice To Haves

Mental Health/Psych Tech or CNA certification (PC I).

Responsibilities

Maintain daily program structure by following the program schedule.
Complete observation rounds and safety checks as ordered by a physician.
Help patients de-escalate and use coping skills in accordance with their treatment plans.
Conduct room and luggage searches.
Take patients on fresh-air breaks and mindful-movement exposures.
Provide ongoing bathroom monitoring.
Take patient vital signs and weights and measure urine specific gravity when applicable to the location and program.
Participate in group facilitation, complete related EHR documentation, and support group outings.
Participate in meals and snacks with patients as needed by the facility.
Provide meal coaching and skills support according to the treatment team at eating-disorder treatment locations; perform other assigned duties based on program and operational needs at other locations.
Provide administrative support around mealtimes and ensure adherence to the allergy-safety system.
Complete required documentation, including patient observations, meals, and events occurring during the shift.
Transport patients to medical appointments as needed, depending on location and program.
Support transportation needs such as outings, grocery shopping, and other facility needs.
Provide additional food procurement support as needed, potentially once per week.
Distribute mail and packages daily.
Work at assigned ERC Pathlight local sites and maintain compliance with applicable certification and regulatory requirements.
Maintain a flexible schedule and be available for weekends, holidays, and on-call shifts as required.