Program Coordinator

Virginia Department of Social Services•Lancaster, VA

19d

About The Position

The Program Coordinator provides overall management and coordination of a human services program. The role develops, coordinates, and delivers programs, resources, and services to meet client needs; plans strategies to improve outcomes; and implements human services programs. It is distinguished from the Program Coordinator Supervisor role, which includes personnel matters and evaluating others' work. The position may manage grants and projects, assess community needs and resources, coordinate agency and community services, and oversee professional, clerical, and volunteer personnel. It works with clients, colleagues, government and funding agencies, community organizations, and the public to coordinate activities, exchange information, and improve service delivery. The role also maintains knowledge of applicable program laws and policies, attends training, and presents plans, recommendations, and budgets for approval. The position requires a bachelor's degree in a human services field or related area supplemented by work experience in the assigned program area, or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities. VDSS partners with local social services departments and community organizations to promote the well-being of children and families across Virginia.

Requirements

Bachelor's degree in a human services field or related area supplemented by work experience in assigned program areas, or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
Working knowledge of human services program principles and practices, program services, methods and techniques, project management, community service agencies, program management and development, applicable laws and standards, program goals and terminology, and human behavior.
Skill in using computers to enter, retrieve, or modify data and in using word processing, spreadsheet, database, desktop publishing, email, Internet, or other computer programs.
Ability to communicate effectively orally and in writing; gather and interpret data; draw logical conclusions; and present findings and recommendations.
Ability to assess program and staff needs, plan and coordinate activities, and evaluate program activities.
Ability to train, advise, direct, and evaluate others on program requirements and conduct effective training.
Ability to maintain effective working relationships and interact professionally with diverse groups.
Ability to identify problems and needs, assess services, and apply problem-solving skills.
Ability to interpret and apply regulations and procedures and to speak publicly.
Ability to produce clear, concise documents with proper grammar and usage; organize and prepare statistical records; perform mathematical calculations; and interpret program and technical reports.

Responsibilities

Provide overall program management and coordination for a human services program area.
Prepare and review grant proposals and monitor grants for compliance with policies, procedures, operating standards, regulations, and contractual requirements.
Develop programs and organize and direct special projects.
Assess community needs and develop resources to address them.
Review agency and community programs and recommend revisions to meet changing client and community needs.
Coordinate agency and community resources and programs.
Plan, organize, and oversee professional, clerical, and volunteer personnel activities.
Work cooperatively with employees, clients, agencies, and the public.
Assess and identify needs, resources, and community trends.
Make presentations to community groups, boards, and commissions.
Coordinate with clients, colleagues, community members, and other agencies to improve program and outreach service delivery.
Communicate with supervisors, employees, departments, county officials, state and federal agencies, funding agencies, community organizations, and others to coordinate work, review status, exchange information, resolve problems, and give or receive direction.
Maintain current knowledge of laws, regulations, policies, and guidelines related to the assigned program area.
Attend workshops and training sessions.
Present plans and recommend policies, procedures, and program budgets for approval.