Program Coordinator, RTM Outdoor Centers

California State University, Northridge•Northridge, CA

9h•Hybrid

About The Position

The Program Coordinator for Recreation Tourism Management (RTM) Outdoor Centers supports experiential learning, safety and risk management, revenue generation, external partnerships, human resources, financial reporting, and facility operations. The role coordinates client activities, facilitates educational experiences, maintains equipment, supports staff development, and helps ensure high-quality program delivery. The position works at the CSUN Aquatic Center in Castaic Lake and the CSUN Main Campus in Northridge. It is currently hybrid, with four days in the office and one day remote, subject to change based on student or operational needs. The role is temporary, with an end date to be determined.

Requirements

Equivalent to graduation from an accredited four-year college or university in a job-related field.
Equivalent to three years of full-time, progressively responsible technical, analytical, or administrative experience.
Additional job-related experience may substitute for up to two years of the required education on a year-for-year basis.
Title 22 First Aid and CPR-Professional Rescuer certification, or equivalent.
Lifeguard training.
California Boater Card, or ability to acquire it within one month of employment.
California For-Hire Vessel Operator License, or ability to acquire it within three months of employment.
Knowledge of experiential learning principles, ropes course facilitation, boating and water safety instruction, group dynamics, safety protocols, emergency response, risk assessment, recruitment, staff training, payroll processing, budget administration, outdoor recreation equipment, facility maintenance, boating operations, and ropes course safety procedures.
Ability to deliver educational programs, facilitate group discussions and staff training, promote participant safety, build relationships and community partnerships, coordinate outreach, maintain financial records, track expenditures, evaluate program effectiveness, prepare reports, perform equipment inspections, and apply appropriate rescue techniques.

Nice To Haves

Master’s degree in Recreation Management.
Experience overseeing high ropes courses and/or boating and water safety activities, programs, or projects, including operations, maintenance, and supervision of staff or participants.
Leadership experience.
Experience generating client leads and securing client sales.

Responsibilities

Facilitate experiential learning activities, group discussions, and debriefs related to client goals and group and staff performance.
Conduct safety and risk management activities, including administering liability release forms, following CSUN Environmental Health and Safety regulations and Association for Experiential Education accreditation requirements, and inspecting equipment and facilities.
Generate client leads, conduct outreach, secure client contracts, and schedule client groups.
Assist with recruitment, provide hiring input, orient and train part-time staff, and provide the Chair with input on performance evaluations.
Track expenditures against approved budgets and provide regular financial updates to the Department Chair and Financial Coordinator.
Perform other duties as assigned.