Program Coordinator, RTM Outdoor Centers
About The Position
The Program Coordinator for Recreation Tourism Management (RTM) Outdoor Centers supports experiential learning, safety and risk management, revenue generation, external partnerships, human resources, financial reporting, and facility operations. The role coordinates client activities, facilitates educational experiences, maintains equipment, supports staff development, and helps ensure high-quality program delivery. The position is full-time, 40 hours per week, Monday through Friday, and may include evenings and weekends. It is temporary, with the end date to be determined. The position is currently hybrid, with four days in the office and one day remote, subject to change based on student or operational needs.
Requirements
- Education equivalent to graduation from an accredited four-year college or university in a job-related field.
- Three years of full-time, progressively responsible technical, analytical, or administrative experience.
- Additional job-related experience may substitute for up to two years of required education on a year-for-year basis.
- Title 22 First Aid and CPR-Professional Rescuer certification, or equivalent.
- Lifeguard training.
- California Boater Card, or ability to acquire it within one month of employment.
- California For-Hire Vessel Operator License, or ability to acquire it within three months of employment.
- Working knowledge of experiential education, outdoor programming, experiential learning principles, ropes course facilitation, boating and water safety instruction, and group dynamics.
- Working knowledge of safety protocols, emergency response procedures, risk assessment, communication, marketing, relationship-building, and community partnership development.
- Working knowledge of recruitment, staff training, payroll processing, and budget administration, with ability to maintain financial records, track expenditures, evaluate program effectiveness, and prepare reports.
- Knowledge of outdoor recreation equipment, facility maintenance, boating operations, and ropes course safety procedures, including equipment inspections, rescue techniques, and facility compliance.
Nice To Haves
- Master’s degree in Recreation Management.
- Experience overseeing high ropes courses and/or boating and water safety activities, programs, or projects, including operations, maintenance, and staff or participant supervision.
- Experience in a leadership role.
- Experience generating client leads and securing client sales.
Responsibilities
- Facilitate experiential learning activities, group discussions, and debriefs related to client goals and group performance, including for youth and adult clients and staff members.
- Conduct safety and risk management protocols, including administering liability release forms, complying with CSUN Environmental Health and Safety regulations and Association for Experiential Education accreditation requirements, and inspecting equipment and facilities.
- Generate client leads, conduct outreach, secure client contracts, and schedule client groups.
- Assist with recruitment and hiring input; orient, train, and provide the Department Chair with input on performance evaluations for part-time staff.
- Track expenditures against approved budgets and provide regular financial updates to the Department Chair and Financial Coordinator.
- Perform other duties as assigned.
Benefits
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Retirement and savings benefits.
- Tuition waiver.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
