Program Coordinator

Set Free Alaska•Palmer, AK

About The Position

Set Free Alaska is seeking a Program Coordinator for its Crisis Stabilization (CS) program. The coordinator works with community agencies, helps provide a safe environment for clients, and helps clients identify and access needed resources and recovery supports. The position provides operational oversight of the CS program and includes leading, supervising, and supporting staff. The role also provides direct support to clients as they pursue recovery.

Requirements

Bachelor’s degree in human services or a related field, or two years of experience managing operations within the Behavioral Health field.
Ability to pass a drug screening and State of Alaska background check.
Ability to qualify for Set Free Alaska’s commercial automobile insurance.
Proof of personal vehicle insurance coverage.
Current valid driver’s license.
Access to a safe, reliable vehicle.
Good written, verbal, and organizational skills.
Punctuality and consistency in reporting to work and delivering direct services.
Understanding of trauma-informed practices and awareness of cultural differences.
Ability to lead a team of professional staff.
Ability to represent Set Free Alaska’s mission and values to staff and the community.
Ability to make leadership decisions within the scope of responsibilities set forth in Set Free Alaska’s policies and procedures.
Ability to build rapport with clients and staff while maintaining professional boundaries.
Ability to maintain confidentiality and treat everyone with dignity and respect.
Ability to manage distressing situations and help ensure the safety and well-being of self and other staff.
Proficient computer skills and fluid use of electronic communication tools.

Nice To Haves

Six months of experience working in a residential treatment setting.
Current Chemical Dependency Counselor I or equivalent certification, with progress toward acquiring Chemical Dependency Counselor II (CDC II, NCAC 1, or QAP equivalent certification) within two years of hire.

Responsibilities

Provide Crisis and Substance Use Disorder (SUD) assessments.
Coordinate client intakes and discharges.
Schedule staff to ensure all required shifts are filled.
Coordinate procurement and grant reporting.
Hire, evaluate, and supervise staff, including scheduling, performance monitoring, supporting staff growth goals, and training.
Oversee day-to-day Crisis Stabilization programming.
Support clients with wake-up and bedtime routines, personal care, chores, laundry, meals, and recreational activities.
Observe and report facility needs or concerns to the appropriate Manager or Director.
Provide emotional and social support to peers and model healthy, supportive relationships that encourage sobriety and recovery.
Work with peers to connect clients to community resources.
Coordinate with community agencies and help clients identify and access needed resources and recovery supports.
Help provide a safe environment for clients.