Program Coordinator - YAWL Young Adult Job Centers

CYCSF•San Francisco, CA

4d•$30 - $34

About The Position

The Community Youth Center of San Francisco (CYC) is hiring a Program Coordinator for its YAWL Young Adult Job Centers. CYC supports young people through academic and college counseling, employment services, prevention education, crisis intervention, leadership development, and technology training. Its mission is to help a diverse population of high-need young people reach their potential in academic, career, family, and community life. CYC’s YAWL Workforce Development Program serves youth ages 16–24 through job readiness and employment support, including individual job-search and career coaching, work-based learning internships, college and career exploration, and job-shadowing opportunities. Under the supervision of the Program Supervisor, the Program Coordinator oversees the Young Adult Job Center portfolio, supervises staff, oversees workshops and trainings, establishes best-practice program models, and provides high-quality youth workforce development services. This is a full-time, 40-hour-per-week, non-exempt position paying $30.00–$34.00 per hour, with excellent benefits.

Requirements

Bachelor’s degree in a relevant field.
Experience working with youth from diverse backgrounds, preferably in youth workforce development programs.
Previous experience in program coordination and development.
Ability to work with ethnically diverse groups of low-income youth and English learners and support their social and emotional needs during transitions.
At least one year of experience supervising a team of three or more staff.
Experience working with San Francisco’s diverse communities and neighborhoods.
Experience working with community-based service providers and private-sector partners.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office, Google Workspace, Zoom, and other technology platforms.
Experience facilitating workshops for youth and young adults.
Ability to work as part of a team, prioritize and manage multiple tasks, and work independently in a high-pressure environment.
Ability to work some evenings and weekends.
Enthusiasm for promoting academic achievement and college education.
Ability to lift or move at least 25 pounds.

Nice To Haves

Bilingual proficiency in Cantonese, Mandarin, or Spanish and English.

Responsibilities

Oversee the development, implementation, and continuous improvement of the Young Adult Work Link program and its comprehensive service delivery model.
Develop policy and procedure recommendations to strengthen the program model and collaboration among grantee and coalition partners.
Ensure program development and service delivery align with Youth Program Quality Standards and fulfill Work Plan deliverables and deadlines.
Complete required documentation, reports, and program deliverables in a timely manner.
Lead citywide outreach and recruitment, cultivate community partnerships, and develop a referral network, with a focus on priority populations.
Conduct participant assessments and provide intensive case management, wraparound supportive services, and guidance to address barriers affecting work and school performance.
Develop individualized vocational goals and career plans using vocational and interest assessments, and provide personal and career guidance.
Develop and facilitate job-readiness workshops on topics including professionalism, career exploration, resumes and cover letters, job search, interview skills, mock interviews, and identifying strengths and talents.
Coordinate GED attainment, tutoring, basic-skills remediation, postsecondary education, and workforce training services.
Provide individual career guidance and education and career planning, job-search and placement assistance, and follow-up retention services.
Connect participants with CYC, community-based organization, and city resources to help remove barriers to success.
Supervise, support, coach, and train Program Specialists in job-readiness training, career counseling, outreach, funder databases, and related duties.
Collaborate with the workforce team on planning, developing, and implementing youth workforce development programs and outcomes.
Coordinate career exploration and adult mentoring opportunities, including worksite and company tours, college tours, and networking events.
Cultivate employer relationships and develop job opportunities for youth and young adults.
Support agency-wide events and perform other duties as assigned by management.