Program Coordinator - YAWL Work Based Learning
About The Position
The Program Coordinator oversees the Work Based Learning portfolio within CYC’s YAWL Workforce Development Program, which serves youth ages 16–24 with job readiness, employment support, internships, career coaching, college and career exploration, and job shadowing. Under the supervision of the Program Supervisor, the coordinator supervises staff, oversees workshops and trainings, develops effective program models, and provides high-quality youth workforce development services. The role includes managing and improving the Young Adult Work Link program and its service delivery model; coordinating outreach, recruitment, partnerships, and subsidized internships; delivering job-readiness and career-planning services; and connecting participants to education, employment, and supportive resources. The coordinator also supports program quality, reporting, work-plan deliverables, and collaboration with community organizations, employers, and the broader workforce team.
Requirements
- Bachelor’s degree in a relevant field.
- Experience working with youth from diverse backgrounds, preferably in youth workforce development programs.
- Previous experience in program coordination, internship coordination, and development.
- Ability to work with ethnically diverse groups of low-income youth and English learners and support their social and emotional needs during transitions.
- At least one year of experience supervising a team of three or more staff.
- Experience working with San Francisco’s diverse communities and neighborhoods.
- Experience working with community-based service providers and private-sector partners.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office, Google Workspace, Zoom, and other technology platforms.
- Experience facilitating workshops for youth and young adults.
- Ability to work as part of a team, prioritize and handle multiple tasks, and work independently in a high-pressure environment.
- Enthusiasm for promoting academic achievement and college education.
- Ability to lift or move at least 25 pounds.
- Ability to work some evenings and weekends.
Nice To Haves
- Bilingual in Cantonese, Mandarin, or Spanish and English.
Responsibilities
- Oversee the development, implementation, and continuous improvement of the Young Adult Work Link program and comprehensive service delivery model.
- Recommend policies and procedures to strengthen the program model and collaboration among grantee and coalition partners.
- Ensure program development and service delivery align with Youth Program Quality Standards and meet Work Plan deliverables and deadlines.
- Complete required documentation, reports, and program deliverables on time.
- Lead citywide outreach and recruitment, build community partnerships, and develop a referral network, focusing on priority populations.
- Develop and facilitate job-readiness workshops on topics including professionalism, career exploration, resumes and cover letters, job search, interviewing, and identifying strengths and talents.
- Coordinate subsidized internships, recruit local San Francisco businesses and employers as worksites, and support worksite supervisors and participants during internships.
- Assess participants and provide intensive case management, wraparound supportive services, and guidance to address barriers affecting work and school performance.
- Develop individualized vocational goals and career plans using vocational and interest assessments, and provide personal and career guidance.
- Coordinate GED attainment, tutoring, basic-skills remediation, postsecondary education, and workforce training services.
- Provide individual career guidance and education and career planning, job-search and placement assistance, and retention follow-up.
- Connect participants with CYC, community-based organizations, and city services to address barriers to success.
- Supervise, support, coach, and train Program Specialists in job-readiness training, career counseling, outreach, funder databases, and related duties.
- Collaborate with the workforce team on planning, development, and implementation of youth workforce programs and outcomes.
- Coordinate career exploration events and adult mentoring opportunities, including worksite and company tours, college tours, and networking events.
- Support agency-wide events and perform other duties assigned by management.
Benefits
- Excellent benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
