Program Coordinator

Portfolio Resident Services•Houston, TX

15d•Onsite

About The Position

The Program Coordinator is an integral member of PRS’s mission to improve quality of life for individuals, families, and senior citizens in affordable housing communities. The role provides CORES-certified resident services through programs that build knowledge and marketable skills, encourage healthy lifestyles, and support families. The coordinator serves as a link between PRS and the affordable housing community, maintaining a visible, professional, cooperative, and courteous relationship among residents, property staff, the community, and management. The coordinator creates and implements a monthly calendar of developmental activities and essential resources that address residents’ social, educational, and economic needs. The role also oversees donations, resident engagement, and volunteer efforts. The ideal candidate is outgoing, enthusiastic, compassionate, well organized, resourceful, self-disciplined, quick to learn, able to multitask, and comfortable working independently. This is a part-time, flexible position requiring availability two days per week, with scheduled hours of 12 p.m. to 5 p.m. on weekdays. Occasional evening and weekend availability may be required, typically one to two times per quarter. The coordinator must also attend quarterly team meetings.

Requirements

Availability to work two days per week, during weekday hours of 12 p.m. to 5 p.m.
Availability for occasional evening and weekend work as job duties demand, typically one to two times per quarter.
Relevant experience in education, social work, nonprofit work, or a related field; volunteer experience is considered.
Experience working with children, teens, adults, and/or senior citizens in various capacities.
Ability to work independently without supervision and multitask.
Strong organizational and administrative skills.
Effective written and oral communication skills.
Familiarity with community and social service resources.
Availability to attend quarterly team meetings.
Comfort using company-issued technology, including an iPad, and basic applications for communication, reporting, and program tracking.

Nice To Haves

Volunteer experience.
Outgoing, enthusiastic, compassionate, and community-minded approach.
Ability to learn quickly, be resourceful and self-disciplined, and thrive in an independent environment.

Responsibilities

Provide a welcoming atmosphere for residents and serve as an initial point of contact for the community center.
Prepare reports using the distributed calendar, sign-in sheets, contracted program hours, and activities offered each month.
Design and post monthly calendars and update flyers weekly to advertise activities and program offerings on-site.
Distribute materials door to door throughout the property, including using stairs.
Oversee program offerings and activities, recruit volunteers, solicit donations, and work with community partners.
Regularly log communications with volunteers and community partners, as well as donations, and submit a monthly log.
Provide residents with information about local resources and assistance.
Enlist residents’ support and participation in program planning and activities to determine whether additional services or programs are needed.
Communicate resident needs to personnel to help address them proactively.
Independently monitor, observe, and interact with children, adults, and/or seniors.
Maintain sign-in sheets for each activity and program offering, regardless of attendance.
Use the tax-exempt certificate and number responsibly.
Monitor monthly petty cash and replenish consumable goods, supplies, paper, office supplies, and basic cleaning supplies.
Supervise use of the community center and keep it clean and organized.
Keep PRS binders, documents, and forms neatly organized and available for property management and resident services personnel upon request.
Attend quarterly team meetings.
Perform other duties as assigned by direct management and/or PRS corporate staff.