Program Coordinator

Good Shepherd Services•Brooklyn, NY

16d•Onsite

About The Position

The Program Coordinator is responsible for the day-to-day operations of the ARCHES Brownsville site. ARCHES is a curriculum-based group mentoring intervention for young adults ages 16–24 who are on probation, designed to help them transform attitudes and behaviors that have led to criminal activity. The role oversees implementation consistent with contractual mandates and standards, supports engaging programming and quality services, and ensures participant feedback is incorporated into program planning. The coordinator supervises mentors, manages program utilization and budget, coordinates with the Department of Probation (DOP), and provides reports to Good Shepherd Services and public funders. The position is based at 1709 St. Mark's Avenue, Brooklyn, NY 11233, and is 35 hours per week. The schedule must be flexible and non-traditional, potentially including emergency on-call and weekend hours.

Requirements

Prior supervisory experience.
Solid understanding of youth development principles and education.
Experience and comfort working with court-involved young adults.
Ability to work from a strength-based, non-judgmental approach.
Proficiency using word processing, spreadsheet, and database software.
Excellent interpersonal, organizational, oral, and written communication skills.
Availability to work a flexible, non-traditional schedule that may include emergency on-call and weekend hours.

Nice To Haves

BA/BS in a related field preferred.
Solid group work skills.
Familiarity with cognitive-behavioral interventions and/or evidence-based practice preferred.
A sense of humor.

Responsibilities

Supervise implementation of the ARCHES Program consistent with contractual mandates and standards and procedures set by Good Shepherd Services (GSS) and the Department of Probation (DOP).
Create opportunities for participants to maximize their potential through engaging programming, high expectations, and quality services.
Develop and implement processes to integrate participant feedback into program planning.
Recruit, screen, hire, and supervise mentors.
Ensure program utilization meets contractual goals.
Coordinate DOP technical assistance.
Ensure staff participate in all required DOP meetings.
Ensure mentoring groups maintain proper mentor-to-young-adult ratios and fidelity to the ARCHES model.
Schedule weekly mentoring groups and individual one-on-one sessions with mentees.
Lead case conferences and staff meetings.
Develop an on-call schedule.
Serve as liaison with DOP, maintaining at least weekly contact with Probation Officers.
Complete and provide narrative and statistical reports to Good Shepherd administrative departments and public funders as needed.
Monitor and manage the program budget.
Ensure proper staff use of internal and external databases.
Participate in agency work groups and committees.
Represent Good Shepherd Services at relevant external meetings.