Program Coordinator

Portfolio Resident Services•Austin, TX

10d•Onsite

About The Position

The Program Coordinator serves as a link between PRS and an affordable housing community, maintaining a visible, professional, cooperative, and courteous relationship among residents, the property, the community, and management. The role provides CORES-certified resident services through programs that build knowledge and marketable skills, promote healthy lifestyles, and support families. The coordinator creates and implements a monthly calendar of developmental activities and essential resources that address residents’ social, educational, and economic needs, while overseeing donations, resident engagement, and volunteer efforts. The coordinator creates a welcoming community-center environment and serves as an initial point of contact for residents. The position includes promoting and overseeing activities, connecting residents with local resources, gathering resident input about services, and communicating needs to relevant personnel. Administrative duties include maintaining attendance sheets and records, preparing monthly reports and logs, managing petty cash and supplies, and keeping the community center and program materials organized. The work requires door-to-door distribution around the property, including using stairs, and independently monitoring and interacting with children, adults, and/or seniors. This is a part-time, flexible position for 14 hours per week, generally scheduled three days per week from 12 p.m. to 5 p.m., Monday through Friday. Occasional evening and weekend availability may be required, typically one to two times per quarter. The position is based in an affordable housing community. Candidates must have a home computer, email access, and the ability to do light printing. Employment consideration is conditional on required pre-employment screening, which may include background, drug, and reference checks.

Requirements

Must be available to work three days per week, with hours of 12 p.m. to 5 p.m. Monday through Friday.
Occasional evening and weekend availability may be required, typically one to two times per quarter.
Relevant experience in education, social work, nonprofit work, or a related field; volunteer experience will be considered.
Experience working with children, teens, adults, and/or senior citizens in various capacities.
Ability to work independently without supervision and multitask.
Exceptional organizational, computer, and administrative skills.
Effective written and oral communication skills.
Familiarity with community and social-service resources.
Must have a home computer, access to email, and the ability to do light printing.
Must complete applicable pre-employment screening required by state law; this may include background, drug, and reference checks.

Responsibilities

Serve as a visible, professional, cooperative, and courteous link between PRS and the affordable housing community.
Create and implement a monthly calendar of developmental activities and resources addressing residents’ social, educational, and economic needs.
Provide a welcoming atmosphere and serve as an initial point of contact at the community center.
Prepare reports using the activity calendar, sign-in sheets, and contracted program hours and activities offered each month.
Create and post monthly calendars and update flyers weekly to advertise activities and program offerings on-site.
Distribute materials door to door throughout the property, including by using stairs.
Oversee program offerings and activities; recruit volunteers, solicit donations, and work with community partners.
Regularly log communications with volunteers and community partners, as well as donations, and submit a monthly log.
Provide residents with information about local resources and assistance.
Enlist residents’ input and participation in program planning and activities to identify additional service or program needs.
Communicate resident needs to personnel so they can be addressed proactively.
Independently monitor, observe, and interact with children, adults, and/or seniors.
Maintain sign-in sheets for every activity and program offering, regardless of attendance.
Use the tax-exempt certificate and number responsibly.
Monitor monthly petty cash and replenish consumable goods, supplies, paper, office supplies, and basic cleaning supplies.
Supervise use of the community center and keep it clean and organized.
Keep PRS binders, documents, and forms neatly organized and available for property management and resident services personnel upon request.
Perform other duties as assigned by direct management and/or PRS corporate staff.