Program Coordinator

Eating Recovery Center•Northbrook, IL

2d•$18 - $29

About The Position

The Program Coordinator (PC I, PC II, or PC III) provides direct care and supervision to inpatient, residential, and partial hospitalization patients. The role provides structure and boundaries, bathroom and milieu support, and assistance implementing therapeutic programming, including care delivery and program documentation. Program Coordinators also support patients’ dietary needs and supervise meals and snacks. The position may require working at any local ERC Pathlight site as assigned, complying with certification and regulatory requirements for each practice location, and maintaining a flexible schedule to meet staffing needs. The schedule is full time, with AM shifts listed as Tuesday/Wednesday/Saturday and Monday/Wednesday/Friday. Weekend, holiday, and on-call shifts may be required based on organizational and business needs.

Requirements

Program Coordinator I: High school diploma or GED.
Program Coordinator II: High school diploma or GED and at least one year of direct patient care experience.
Program Coordinator III: Bachelor’s degree in behavioral health or a related field and at least six months of experience in a behavioral health or related field.
Valid driver’s license and safe driving record, required only at locations that operate company vehicles or require driving on behalf of the company.
Washington teammates must hold a state credential; it may be pending at the time of hire.
ServSafe certification may be required depending on state and local licensing regulations.
Ability and willingness to work at local sites as assigned.
Ability to maintain a flexible schedule and work weekends and holidays as required.
Availability for on-call shifts based on business needs, in accordance with applicable federal, state, and local labor laws.

Nice To Haves

Mental Health/Psych Tech or CNA certification (preferred for Program Coordinator I).

Responsibilities

Maintain daily program structure by following the program schedule.
Complete observation rounds and safety checks as ordered by a physician.
Support patients with de-escalation and implementation of coping skills according to treatment plans.
Conduct room and luggage searches.
Take patients on fresh-air breaks and mindful-movement exposures.
Provide ongoing bathroom monitoring.
Take patient vital signs, weights, and urine specific gravity measurements, as applicable to the location and program.
Participate in group facilitation and complete required EHR documentation for group facilitation.
Support group outings.
Participate in meals and snacks with patients as needed by the facility.
Provide meal support through coaching and skills identified by the treatment team at eating-disorder treatment locations; perform other assigned duties based on program and operational needs at other locations.
Provide administrative support around mealtimes as needed.
Ensure adherence to the allergy-safety system.
Complete required documentation, including patient observations, meals, and events during the shift.
Transport patients to medical appointments as needed, depending on location and program.
Support other transportation needs, including outings, grocery shopping, and facility needs.
Provide additional food procurement support as needed, up to once per week.
Distribute mail and packages daily.
Work at local ERC Pathlight sites as assigned and maintain a flexible schedule to meet staffing needs.
Comply with certification and regulatory requirements applicable to each practice location.
Work weekends and holidays as required and be available for on-call shifts based on business needs and applicable labor laws.