Program Coordinator

Damar Services, Inc.•Richmond, IN

18d•Onsite

About The Position

The Program Coordinator maintains professional and administrative responsibilities related to coordinating and tracking assessment and evaluation referrals. The role includes regular interaction with the community, families, and referral sources. The position supports efficient appointment scheduling, accurate referral and client documentation, data management, and effective service delivery.

Requirements

High school diploma or GED required.
At least 2 years of experience in case management required.
Must be at least 18 years old per licensure requirements.
Ability to pass and maintain CPR certification.
Must meet and maintain background screening requirements for all Damar Programs, as detailed in policy 1.HR.02.
Successful completion of a pre-employment drug screen and physical.
Ability to perform the essential functions, with or without reasonable accommodation, including prolonged standing or sitting; occasional stooping, bending, kneeling, crouching, reaching, and twisting; lifting, carrying, pushing, and/or pulling up to 50 pounds; operating office equipment including a computer keyboard; traveling to other locations; and communicating effectively.
Ability to recognize and respond appropriately to client behaviors, staff instructions, safety concerns, and emergencies in an environment where individuals may display aggressive, self-injurious, sexually maladaptive, elopement, or other unpredictable behaviors.
Regular and acceptable attendance, excluding approved absences and periods of leave.

Nice To Haves

Bachelor’s degree preferred.
Valid Indiana driver’s license and a driving record meeting Damar insurance carrier eligibility requirements for positions requiring driving.

Responsibilities

Attend mandatory staff meetings and other meetings as assigned.
Receive and track incoming referrals.
Request and gather pertinent information and documentation from referral sources.
Collaborate with families and team members to schedule efficiently.
Maintain evaluators’ schedules to ensure timely appointment scheduling.
Communicate with families and referral sources about referral status.
Manage data in the EHR system.
Use materials, equipment, and staff effectively and efficiently.
Act as a good steward of Damar and/or client finances.
Take ownership of Damar’s facilities and assigned work areas.
Conduct regular file audits to align billable hours, progress notes, invoices, and other relevant reporting documentation.
Participate in and/or oversee data collection and use data to improve outcomes, practices, and service delivery.
Maintain accurate and legible documentation.
Complete and update mandatory training and licensure-related items in a timely manner.
Ensure thorough, current, accurate, and legible documentation for each assigned independent contractor and client.

Benefits

Eligible for the Damar Advantage, including discounts at Damar Health Services and Damar Pharmacy.
Comprehensive training in verbal intervention and physical management techniques.
Medical insurance options.
Dental insurance options.
Vision insurance options.
Up to $3,000 per year in tuition assistance.
401(k) plan participation.
Damar-provided life insurance and additional voluntary options.
Short-term and long-term disability insurance options.
Paid holidays.
Paid time off (PTO).