PROGRAM COORDINATOR
About The Position
Meals on Wheels People is seeking a Program Coordinator to coordinate the Meals 4 Kids program. The role includes intake and needs assessments for eligible families, connecting families with services, preparing, packaging, and delivering meals, training and scheduling volunteers, and maintaining accurate client and volunteer records. Spanish fluency in both spoken and written communication is required. An additional $1.00 per hour bilingual pay differential is available upon successful completion of a language fluency assessment. The position is based at the Eastside Building in Portland, Oregon, and requires travel throughout the Portland Metro area. It involves frequent interaction with people in a fast-paced environment and physical tasks including moving meal coolers, climbing stairs, and walking on city streets.
Requirements
- High school diploma or equivalent.
- Knowledge of food service procedures and a current Oregon Food Handler’s Card.
- ServSafe Certification or ability to obtain certification through the Meals on Wheels People program.
- Bilingual English/Spanish verbal and written communication skills.
- Ability to work with and manage volunteers.
- Strong organizational, record-keeping, time-management, and multitasking skills, including prioritization and flexibility with last-minute changes.
- Ability to work in a team and communicate effectively with diverse populations, including minority, low-income, and disabled people.
- Ability to learn new computer programs quickly.
- Ability to repetitively move 35 pounds and routinely move coolers and cooler bags between locations and different heights.
- Ability to climb stairs and move around on city sidewalks.
- Vehicle, valid driver’s license, and insurance required to perform job duties.
- Must pass a drug and alcohol test and criminal background check.
- Any satisfactory combination of experience, training, and/or education that ensures the ability to perform the work may substitute for the listed qualifications.
Nice To Haves
- Knowledge of hunger relief services and resources.
- Experience with client data management systems.
Responsibilities
- Conduct eligibility assessments with referred families in the service area, introduce the program, and assess needs for other services.
- Conduct reassessments as assigned.
- Coordinate on-time meal delivery to participants according to Meals on Wheels People standards.
- Deliver meals on routes without volunteer coverage in the assigned service area.
- Ensure proper meal preparation and timely delivery according to program standards.
- Follow up with participants when a driver cannot deliver a meal and redeliver meals as necessary.
- Assist with meal packaging according to Meals on Wheels People standards.
- Assist with scheduling and supervising volunteers.
- Follow guidelines for maintaining a safe work environment.
- Maintain compliance with governmental regulations and contracts.
- Communicate effectively with staff, participants, partners, and volunteers.
- Cross-train for related positions and program development.
- Participate in in-service training and attend required meetings.
- Perform other duties as assigned.
Benefits
- Four-day workweek
- Quality time off
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) retirement plan
- Pet insurance
- Wellness program
- Professional development opportunities
- Employee Assistance Program
- Mileage reimbursement
- Additional $1.00 per hour bilingual pay differential for Spanish proficiency after successful completion of a language fluency assessment
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
