Program Coordinator, Neurology

Mass General Brigham•Boston, MA

3d•$20 - $28•Hybrid

About The Position

The Program Coordinator supports clinical care, research, and programmatic work in the Department of Neurology. The role bridges neuroscience, brain imaging, molecular biology, and clinical care to help advance research discoveries. It coordinates program activities and provides administrative support to promote operational efficiency and alignment with organizational goals. The coordinator facilitates communication and appointments across departments, monitors timelines, supports project implementation, and contributes to reporting and data analysis to assess program impact and inform improvements. This patient-focused, team-oriented position coordinates interdisciplinary patient assessments, treatments, surveillance monitoring, and clinical follow-ups. It supports clinical and research program needs through data collection, documentation, and tracking, and helps patients, families, and care partners navigate program-related processes and resources. The position is full-time, scheduled Monday through Friday from 8:30 a.m. to 5:00 p.m. It is onsite during the first 90 days of training and hybrid thereafter.

Requirements

High school diploma or equivalent required.
Administrative or program support experience; 0–1 year required.
Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
Basic financial/accounting skills.
Strong oral and written communication skills.
Experience cannot be accepted in lieu of a degree.

Nice To Haves

Associate's degree in a related field of study preferred.

Responsibilities

Coordinate and schedule interdisciplinary patient assessments, treatments, surveillance monitoring, and clinical follow-ups.
Review procedural checklists developed to establish patient eligibility.
Track and manage treatment-related and monitoring-related schedules for patients.
Communicate relevant information with patients and families, care partners, clinicians, and interdisciplinary team members.
Coordinate data collection, documentation, and tracking in support of clinical and research program needs.
Assist patients, families, and care partners in navigating program-related processes and resources.
Perform other duties as assigned.
Coordinate program activities and provide administrative support to support operational efficiency and organizational goals.
Facilitate communication and scheduled appointments across departments; monitor program timelines and support project implementation.
Contribute to reporting and data analysis to assess program impact and support strategic improvements.