Program Coordinator - Temporary

University of Miami•Coral Gables, FL

5d•Onsite

About The Position

The Program Coordinator supports strategic and organizational development programs in the Department of Talent & Organizational Development at the University of Miami’s Coral Gables Campus. The role includes managing online professional development platforms and supporting the day-to-day operations of programs through logistics, training data analysis, resource coordination, and coordination of classes and sessions. The coordinator provides administrative and logistical support to program leaders, helps track participant progress, maintains training records and materials, coordinates program sessions, and evaluates program effectiveness. The role also supports online offerings and orientation programs by setting up webinars, providing technical assistance during virtual events, and coordinating participant communications. The position is temporary and full time.

Requirements

Bachelor’s degree in Human Resources, Human Resource Management, Education, or a related field.
One year of human resources experience in career development, training and development, and/or workforce engagement.
An appropriate combination of relevant education, experience, and/or certifications may be considered.

Responsibilities

Provide logistical and administrative support to Program Managers, the Manager of Professional and Leadership Development, and Directors implementing development programs.
Work with program managers to develop and implement methods for tracking participants’ progress, using tools such as Onbase and Excel.
Monitor and supervise activities in accordance with training program plans.
Support program logistics, including room layouts, catering, and training materials.
Evaluate program effectiveness and suggest improvements.
Work with the LMS Administrator to maintain training records.
Research and support the implementation and integration of online platforms for development programs.
Communicate with participants to confirm registration and answer general questions.
Prepare training materials and documents, and maintain an updated inventory of training materials.
Coordinate scheduling of program sessions and designated rooms.
Coordinate the collection, compilation, and analysis of program activity data.
Coordinate day-of logistics and synchronize efforts with program assistants and the administrative assistant to ensure sessions are set up as designed.
Serve as a technical producer for online offerings and orientation programs.
Set up webinars, send invitations and follow-up materials, and provide technical support as the tech host during virtual live events.
Work with the Talent and Organizational Development manager to review and update project plans and program materials.
Serve as an advisor to participants during training.
Manage unexpected situations in virtual and in-person classrooms.
Manage training material inventory with support from the program assistant, including ordering and reordering materials.
Perform other duties as assigned; duties may be expanded as necessary.