Program Coordinator - Temporary

University of Miami•Coral Gables, FL

6d•Onsite

About The Position

The Program Coordinator supports strategic and organizational development programs, including managing online professional development platforms. The role also supports the day-to-day operations of programs through logistics, training data analysis, resource coordination, and coordination of classes or sessions. The coordinator provides logistical and administrative support to program managers and leaders; helps develop participant progress-tracking methods; monitors program activities; supports in-person and virtual session logistics; evaluates program effectiveness; maintains training records and materials; researches and supports online platforms; communicates with participants; coordinates scheduling and program data; and serves as a technical producer and participant advisor during training and orientation programs. The coordinator also helps manage unexpected classroom situations, updates project plans and program materials, and performs other duties as assigned.

Requirements

Bachelor’s degree in Human Resources, Human Resource Management, Education, or a related field.
One year of human resources experience in career development, training and development, and/or workforce engagement.
Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Responsibilities

Provides logistical and administrative support to Program Managers, the Manager of Professional and Leadership Development, and Directors in implementing development programs.
Works with program managers to develop and implement methods for tracking participants’ progress, using tools such as Onbase and Excel.
Monitors and supervises activities in accordance with training program plans.
Supports program logistics, including room layout, catering, and training materials.
Evaluates program effectiveness and offers suggestions for improvements.
Works with the LMS Administrator to maintain training records.
Researches and supports implementation and integration of online platforms for development programs.
Communicates with participants to confirm registration and answer general questions.
Prepares training materials and documents and maintains an updated inventory of training materials.
Coordinates scheduling of program sessions and designated rooms.
Coordinates collection, compilation, and analysis of program activity data.
Coordinates day-of logistics with program assistants and the administrative assistant to ensure sessions are set up as designed.
Serves as a technical producer for online offerings and orientation programs, including setting up webinars, sending invitations and follow-up materials, and providing technical support during virtual live events.
Works with the Talent and Organizational Development manager to review and update project plans and program materials.
Serves as an advisor to participants during training.
Manages unexpected situations in virtual and in-person classrooms.
Manages training material inventory with the program assistant and is responsible for ordering and reordering materials.
Performs other duties as assigned.