Program Coordinator

Portfolio Resident Services•Hempstead, TX

20d

About The Position

The Program Coordinator serves as a link between Portfolio Resident Services (PRS) and an affordable housing community, maintaining a visible, professional, cooperative, and courteous relationship among residents, property staff, and management. The role provides CORES-certified resident services and supports PRS’s mission to improve quality of life for individuals, families, and senior citizens through programs that build knowledge and marketable skills, promote healthy lifestyles, and support families. The coordinator creates and implements a monthly calendar of developmental activities and essential resources responsive to residents’ social, educational, and economic needs. The position also oversees donations, resident engagement, volunteer efforts, community-center use, program records, and basic supplies. It is a part-time, flexible position requiring work two days per week, with scheduled hours of 12 p.m. to 5 p.m. on weekdays and occasional evening or weekend availability.

Requirements

Available to work two days per week, during hours of 12 p.m. to 5 p.m. Monday through Friday.
Occasional evening and weekend availability may be required, typically one to two times per quarter.
Relevant experience in education, social work, nonprofit work, or a related field; volunteer experience will be considered.
Experience with children, teens, adults, and/or senior citizens in various capacities.
Ability to work independently without supervision and multitask.
Strong organizational, computer, and administrative skills.
Effective written and oral communication skills.
Familiarity with community and social service resources.
Must have a home computer, access to email, and the ability to do light printing.
Employment is conditional on completing applicable pre-employment screening, which may include a background check, drug screen, and reference check.

Nice To Haves

Volunteer experience.
Outgoing, enthusiastic, and community-minded approach.
Self-starter who is well organized, resourceful, quick to learn, self-disciplined, and able to multitask.
Compassionate leadership interest in social and economic change.

Responsibilities

Maintain a visible, professional, cooperative, and courteous relationship between PRS, the property, the community, and management.
Create and implement a monthly calendar of developmental activities and resources addressing residents’ social, educational, and economic needs.
Provide a welcoming atmosphere and serve as an initial point of contact at the community center.
Prepare reports using the distributed calendar, sign-in sheets, contracted program hours, and monthly activities.
Create and post monthly calendars and updated weekly flyers advertising on-site activities and programs.
Distribute materials door to door throughout the property, including using stairs.
Oversee programs and activities, recruit volunteers, solicit donations, and work with community partners.
Regularly log communications with volunteers and community partners and record donations; submit a monthly log.
Provide residents with information about local resources and assistance.
Encourage residents to participate in program planning and activities and identify whether additional services or programs are needed.
Communicate resident needs to personnel to help address them proactively.
Independently monitor, observe, and interact with children, adults, and/or seniors.
Maintain sign-in sheets for every activity and program offering, regardless of participation or attendance.
Use the tax-exempt certificate and number responsibly.
Monitor monthly petty cash and replenish consumable goods, supplies, paper, office supplies, and basic cleaning supplies.
Supervise use of the community center and keep it clean and organized.
Keep PRS binders, documents, and forms neatly organized and available for property management and resident services personnel upon request.
Perform other duties as assigned by direct management and/or PRS corporate staff.