Program Coordinator

Bernalillo County•Albuquerque, NM

About The Position

The Program Coordinator performs administrative and educational work in planning, developing, implementing, and evaluating assigned programs. The role coordinates specialized programs in compliance with federal and state laws and departmental policies and procedures, and provides technical guidance to program staff, departments, community members, and participants. In Housing, the position coordinates complex housing subsidy programs, monitors operations and staff activities, supports program development and audits, oversees housing files and application processes, and works with landlords, social workers, clients, and other stakeholders. The role may conduct informal hearings and participate in legal proceedings as needed. Duties may vary according to specific assignments and responsibilities.

Requirements

Bachelor’s degree in a related field.
Two years of work experience related to the purpose of the position; an equivalent combination of related education and/or experience may be considered.
Successful completion of a post-offer medical examination and background investigation.
Adherence to County safety guidelines.
Completion of required FEMA training assigned to the position.
Completion of mandatory supervisor training, if applicable.
Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed.

Responsibilities

Develop, organize, administer, and evaluate assigned programs and functions to ensure efficiency and compliance with departmental policies.
Provide guidance, technical expertise, and support to program staff, other departments, community members, and program participants.
Coordinate specialized programs in alignment with federal and state laws and departmental policies and procedures.
Ensure timely entry, updating, and accuracy of program data; report deficiencies and coordinate corrective actions.
Assist in developing and implementing program policies, procedures, and improvement initiatives.
Prepare reports, proposals, schedules, and other documentation related to program performance and compliance.
Support planning and execution of events, meetings, and educational activities associated with assigned programs.
Maintain knowledge of applicable laws, regulations, and departmental procedures and ensure program compliance.
Handle sensitive and confidential information in accordance with privacy requirements.
Plan, coordinate, and monitor operations and staff activities related to complex housing subsidy programs.
Work with management to develop and implement program goals, objectives, policies, and procedures; recommend system improvements and ensure adherence to standards.
Evaluate program performance, recommend updates to procedures or systems, and assist in developing new program elements and modifications.
Coordinate and support internal and external audits; prepare and analyze periodic reports, including voucher issuance status; assist with grant proposal preparation.
Oversee file maintenance, application completeness, and distribution of rental housing availability.
Interact with staff, landlords, social workers, and clients to address concerns, resolve problems, and share housing-related information across the community.
Conduct informal hearings and participate in legal proceedings as needed.
Train and evaluate staff and volunteers, monitor performance, and report deficiencies in program-related data.