Program Coordinator

May Institute•Randolph, MA

About The Position

The Program Coordinator (PC) oversees the daily operations of an adult residential home supporting individuals with Autism and developmental disabilities. The role guides staff, coordinates care, and helps maintain a safe, structured, and positive home environment. It is a leadership position responsible for taking ownership of program operations.

Requirements

  • High school diploma or GED.
  • Valid and current U.S. driver’s license with at least one year of licensed driving experience.
  • MAP certification.
  • At least three years of residential experience.
  • Strong communication, organizational, and decision-making skills, including the ability to lead a team, prioritize needs, and problem-solve in real time.

Nice To Haves

  • Behavioral experience preferred.

Responsibilities

  • Oversee day-to-day operations, assign tasks, and guide staff to support smooth site functioning.
  • Provide direct care and support when needed, modeling best practices for the team.
  • Manage MAP-related responsibilities, documentation, safety procedures, and site compliance.
  • Coordinate shopping, meal planning, recreation activities, and household needs.
  • Maintain communication with upper management, nursing, and clinical teams.
  • Serve as primary on-call support except on the APC’s assigned days.

Benefits

  • Medical, dental, and vision insurance.
  • Tuition reimbursement and student loan repayment.
  • 403B with employer match.
  • Paid training and advancement pathways.
  • Access to an Employee Assistance Program (EAP) for 24/7 support.
  • Dependent care FSA and additional voluntary benefits.
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