Program Coordinator

Damar Services • Richmond, IN

17d • Onsite

About The Position

Damar is seeking a Program Coordinator to coordinate and track assessment and evaluation referrals. The role includes regular interaction with community members, families, and referral sources, along with professional and administrative responsibilities supporting efficient scheduling, accurate documentation, and service delivery. The position is based in Richmond, Indiana.

Damar is a not-for-profit provider of behavioral health and intellectual and developmental disability services. Its programs include ABA clinics, residential and group home services, intensive behavioral interventions and diagnostic services, community-based support, and primary and outpatient behavioral healthcare.

The essential functions require the physical ability to stand or sit for prolonged periods; occasionally stoop, bend, kneel, crouch, reach, and twist; lift, carry, push, and/or pull up to 50 pounds; operate office equipment, including a computer keyboard; travel to other locations; and communicate effectively. The role also requires responding appropriately to client behaviors, staff instructions, safety concerns, and emergencies in settings where unpredictable behaviors may occur. Regular and acceptable attendance is essential. Each essential function must be performed satisfactorily, with or without reasonable accommodation.

Requirements

• High school diploma or GED required.
• Minimum of 2 years of experience in case management required.
• Minimum age of 18 per licensure requirements.
• Ability to pass and maintain CPR certification.
• Must meet and maintain background screening requirements for all Damar Programs, as detailed in policy 1.HR.02 Pre-Employment and Employee Background Checks.
• Valid Indiana driver’s license and a driving record meeting the eligibility requirements of Damar’s insurance carrier for positions requiring driving.
• Successful completion of a pre-employment drug screen and physical.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Attend mandatory staff meetings and other meetings as assigned.
• Receive and track incoming referrals.
• Request and gather pertinent information and documentation from referral sources.
• Collaborate with families and team members to schedule efficiently.
• Maintain evaluators’ schedules to ensure timely appointment scheduling.
• Communicate with families and referral sources about referral status.
• Manage data in the EHR system.
• Use materials, equipment, and staff efficiently and effectively.
• Act as a good steward of Damar and/or client finances.
• Take ownership of Damar’s facilities and assigned work areas.
• Conduct regular file audits to ensure alignment of billable hours, progress notes, invoices, and other relevant reporting documentation.
• Participate in or oversee data collection and use data to improve outcomes, practices, and service delivery.
• Maintain accurate and legible documentation.
• Complete and update mandatory training and licensure-related items in a timely manner.
• Ensure updated and thorough documentation is completed for each assigned independent contractor and client.

Benefits

• Eligible for the Damar Advantage, including discounts at Damar Health Services and Damar Pharmacy.
• Comprehensive training in verbal intervention and physical management techniques.
• Medical, dental, and vision insurance options.
• Up to $3,000 per year in tuition assistance.
• 401(k) plan participation.
• Damar-provided life insurance and additional voluntary options.
• Short-term and long-term disability insurance options.
• Paid holidays.
• Paid time off (PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED