Program Coordinator

Mission Triangle, Inc.•Raleigh, NC

2d•Onsite

About The Position

The Program Coordinator supports the Mission Triangle Program Team by coordinating program operations and helping ensure that programs add value to all engaged nonprofits. The role provides administrative and logistical support across assessing, training, consulting, cohort, and coaching programs. The position is full-time, exempt, and predominantly office-based in Raleigh, North Carolina, with an average workweek of 40–45 hours. Most work occurs during core office hours, Monday through Friday, 9 a.m. to 5 p.m.; activities and events may occasionally require evening, early-morning, or weekend work. The Program Coordinator reports to the Director of Programs. The successful candidate must be a follower of Jesus Christ and committed to growing as a nonprofit leader and learner while supporting the coordination and administration of coaching programs. They must agree with Mission Triangle’s statement of faith, values, and core beliefs.

Requirements

Agreement with the Mission Triangle statement of faith, values, and core beliefs.
Ability to build relationships and trust with leaders.
Self-starter with administrative experience and customer service skills or comparable skills.
Ability to execute key operational tasks.
Project management experience, including running multiple projects at once.
Problem-solving ability, adaptability, and initiative.
Clear communication skills.
Organization and attention to detail.
Must be a follower of Jesus Christ and committed to growing as a nonprofit leader and learner while supporting the coordination and administration of coaching programs.

Nice To Haves

Experience with event, volunteer, and team coordination.
Experience with project management software such as Monday.com, ClickUp, or Trello.
Proficiency with Salesforce and Microsoft 365.
Experience working with nonprofits.
Four-year degree.

Responsibilities

Communicate with nonprofits to help them understand the value of the organizational health assessment tool.
Track assessment tool utilization rates and data for the Program Team.
Manage project plans and logistics for more than 30 training events annually.
Coordinate event marketing, recruitment, registration, and attendee communications to meet scheduled deadlines.
Coordinate training logistics with team members, facilitators, and volunteers.
Set up events and oversee day-of program event logistics.
Update the PathWay digital learning platform and support its administration.
Provide administrative support for executing Consulting, Cohort, and Coaching programs.
Collaborate with Mission Triangle staff, including the Technology Coordinator, Operations Coordinator, Marketing & Communications Coordinator, and Director of Operations, to facilitate excellent programs and events.
Use Salesforce to run assessing, training, and implementing reports; ensure nonprofit contact records are updated; record attendance; and maintain data accuracy.
Serve as the point of contact for inbound nonprofit inquiries and respond to nonprofit logistical questions.
Lead monthly Intro to Mission Triangle calls for new nonprofits getting to know the organization.
As needed, represent Mission Triangle at community events to build the nonprofit pipeline.