About The Position

The Program Coordinator is responsible for delivering and implementing behavioral health or recovery programs within a facility. The role includes providing patient care, supporting treatment and care goals, monitoring patients’ well-being, and maintaining timely, professional documentation. The coordinator is expected to demonstrate an empathetic and professional attitude, address patient concerns, and prioritize patient safety.

Requirements

  • Bachelor’s degree in Human Services, Social Work, or a related field is required.
  • CPR and de-escalation/restraint certification are required; training is available upon hire and offered by the facility.

Nice To Haves

  • One or more years of previous behavioral health experience with the facility’s population.
  • Certification in the specialty of the program.
  • First aid may be required depending on the state or facility.

Responsibilities

  • Coordinate patient activities, provide companionship, and assist with basic daily needs such as dressing, bathing, and eating.
  • Collaborate with treatment team members to support patient treatment and care goals.
  • May serve as a co-lead for groups.
  • Monitor patients’ daily well-being and identify the need for social intervention.
  • Complete program-related documentation, including care, treatment, and incident records, clearly, concisely, professionally, and in a timely manner.
  • Demonstrate a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve complaints when patient needs are not met; prioritize patient safety.
  • Perform other functions and tasks as assigned.
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