Program Coordinator

Neptune Retail Solutions • Jersey City, NJ

19d • Remote

About The Position

Neptune Retail Solutions is seeking a Program Coordinator to support its Canadian Sales team. This is a remote position. The role coordinates in-store and digital advertising programs after clients approve sales contracts, serving as a liaison between clients and internal departments and helping ensure programs are implemented successfully and on schedule. It also supports sales presentation preparation, invoice review and payment follow-up, and communication with clients and sales staff.

Requirements

• Two to three years of experience in a coordination or account-management role supporting multiple sales professionals in a team environment.
• Very strong attention to detail and exceptional organizational skills.
• Ability to manage competing deadlines and priorities.
• Proficiency in Excel, including VLOOKUP and PivotTables, and Microsoft Office.
• Ability to multitask and work in a fast-paced environment.
• Strong interpersonal and professional skills.
• Ability to work independently and adapt in a continuously changing environment.
• Must be able to work for any U.S. employer without requiring sponsorship now or in the future.

Nice To Haves

• Salesforce experience.

Responsibilities

• Coordinate in-store and digital programs and campaigns, including advertising execution materials, after clients approve sales contracts.
• Lead meetings with external and internal customers.
• Serve as a liaison between clients and internal departments.
• Generate and manage program timing in accordance with standard deadlines.
• Collect and present internal execution data to sales teams for presentation preparation, including available tactics and store counts.
• Review finance-system-generated invoices for accuracy against non-standard payment terms and contract details.
• Follow up with clients to confirm invoices are received and payments are submitted by the due date; escalate past-due invoices to Account Directors.
• Proactively schedule calls with sales teams and clients to ensure implementation and materials are in order for successful program completion.
• Work with clients to kick off program details, including artwork specifications, store lists, and timelines for due dates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed