Program Coordinator

Vision to Learn•Washington, DC

About The Position

Vision To Learn is a school-based vision care nonprofit that provides eye exams and glasses to students in underserved communities at no cost to students or their families. The Program Coordinator supports the organization’s work in Washington, DC and Prince George’s County, Maryland by coordinating with district partners, clinical staff, and operations team members on reporting, tracking, communication, and scheduling. Under the supervision of the Program Manager, the coordinator leads operational processes for a region, monitors productivity through reporting, and collaborates with school and district administrators, nurses, and principals. The role requires accuracy, responsiveness, strong organization, and the ability to troubleshoot changing operational needs. Regular travel to schools is required, and the employee must be willing to cross-train for duties on the mobile clinic, including vision screening, dispensing, and checking in glasses.

Requirements

Bachelor’s degree.
Excellent written and verbal English communication skills.
Skilled in Excel and the Microsoft Office suite.
Experience working with a diverse population.
Current driver’s license and clean driving record.
Willingness to commute and travel within the Washington, DC metro area and Prince George’s County, Maryland.
Ability to work independently and effectively with team members.
Strong problem-solving skills and understanding of how logistical decisions affect others.
Ability to multitask, remain calm, and respond courteously under pressure.
Ability to work with all levels of an organization.
Flexibility and willingness to take initiative and move work forward.
Accuracy, organization, and attention to detail.
Ability to pass the required Department of Justice background check/fingerprinting (LiveScan), child abuse history clearance, TB test, and drug test.

Nice To Haves

Two or more years of experience working with schools.

Responsibilities

Work with the Program Manager to create a strategic schedule for mobile vision clinics at schools based on district calendars and student-service goals.
Coordinate optometrist schedules according to geography and approve timesheets.
Oversee the clinic team.
Provide staff clearances to school districts in compliance with memoranda of understanding.
Coordinate with operations staff, nurses, county health officials, principals, and district administrators to identify and recommend schedule changes and respond to changing needs, provider unavailability, and urgent visit requests.
Coordinate operations staff to ensure accurate and timely data entry in Vision To Learn systems.
Work with nurses, principals, and district administrators to collect testimonials and photos.
Help identify and coordinate partnerships for summer exam opportunities.
Oversee the volunteer program.
Assist with special event planning.
Travel regularly to schools to support field staff and ensure high-quality program delivery.
Support the Program Manager by maintaining program data, including information in the EHR system, tracking spreadsheets, and Basecamp.
Communicate schedule changes and updates promptly among the Program Manager, operations staff, and districts.
Be willing to cross-train on the mobile clinic to work as a technician, conduct vision screenings, dispense glasses, and check in glasses.
Perform other tasks and responsibilities as required.