Program Coordinator

Sevita•Walls, MS

About The Position

The Program Coordinator provides direct care to clients receiving services and coordinates the development and implementation of their services and treatments. The role supports staff through training, scheduling, oversight, and coordination, and provides leadership and direction in the manager’s or director’s absence. The coordinator works with treatment teams and funding sources to assess referred clients and develop service plans consistent with corporate, contractual, and regulatory standards. The position also helps coordinate and evaluate plan implementation, contributes to programs and behavior intervention plans, supports staff and mentors, maintains required records, and assists with legal, licensing, regulatory, and certification activities. The role requires travel as needed and may involve providing transportation to individuals receiving services.

Requirements

  • High school diploma or equivalent.
  • Current driver’s license, car registration, and auto insurance if providing transportation to individuals receiving services.
  • Complete all state-required training and certification within mandated timeframes.
  • Travel as needed.
  • Ability to perform heavy work: exerting up to 100 pounds of force occasionally, up to 50 pounds frequently, and/or up to 20 pounds constantly to move objects.

Nice To Haves

  • Three years of related work experience preferred.

Responsibilities

  • Assist individuals receiving services in accessing medical and health-related services.
  • Provide on-call coverage for the caseload and participate in rotational emergency coverage and crisis intervention support as needed.
  • Assess referred clients and participate in developing service plans with treatment teams and funding sources in accordance with corporate, contractual, and regulatory standards.
  • Coordinate and evaluate service plan implementation.
  • Assist with recruiting, screening, hiring, and evaluating staff.
  • Resolve employee problems under the guidance of the manager or director.
  • Manage staff schedules as needed.
  • Implement and contribute to the development, review, and revision of programs and behavior intervention plans.
  • Schedule or provide opportunities for quality training, recreation, and leisure activities that consider choice, preference, and age-appropriateness.
  • Provide ongoing monitoring, consultation, and comprehensive support to mentors and staff regarding their work with supported individuals and implementation of service plans.
  • Make home visits and conduct meetings as required.
  • Provide direct care in assigned programs weekly as scheduled.
  • Maintain current and complete client and mentor/staff records and reports in accordance with corporate and regulatory standards.
  • Assist with legal, licensing, regulatory, and certification activities as needed.
  • Provide pre-service and in-service training to mentors and staff as assigned and assist with mentor training, planning, and development.
  • Provide oversight and coordination of staff under the direction of the assigned manager, as required.
  • Perform other related duties and activities as required.
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