Program Coordinator

Sierra Nevada Journeys•Portola, CA

4d•Onsite

About The Position

Sierra Nevada Journeys is hiring a full-time, year-round Program Coordinator for its Outdoor Education Camp in Portola, California. The role coordinates and develops educational programs for Outdoor Overnight Learning, Community Groups, and Specialty Camps, working closely with the Programs Manager and Director of Programs. Work includes pre-trip coordination, program schedules, teacher debriefs, and post-course student evaluations. The coordinator also supports office operations and the organization’s risk mitigation processes and procedures. The position combines program planning and delivery, staff and participant coordination, office administration, support for program functions, and policy and safety compliance. The successful candidate will bring relevant administrative and program coordination experience, strong organization and communication skills, and a welcoming, positive approach to working with students, staff, visitors, and diverse groups. The job is based at the Portola camp and requires regular weekday business hours, with evenings and weekends as needed. This is a non-exempt position paying $24–$26 per hour, depending on experience, with an annual equivalent of $49,920–$54,080. Benefits include medical, dental, and vision insurance; paid time off and holidays; a retirement plan with a possible employer match; and other benefits described below. Applicants are asked to submit a cover letter explaining their interest and a resume.

Requirements

2–3 years of responsible work experience performing varied administrative and office support work.
1–2 years of coordination or program leadership experience.
Excellent organizational and problem-solving skills, including the ability to prioritize diverse tasks.
At least 2 years of experience with Microsoft Office and other software packages.
Availability for regular Monday–Friday business hours and evenings and weekends as needed.
Excellent written and verbal communication skills.
Professional appearance and the ability to communicate clearly, tactfully, and courteously with the public.
Ability to maintain a positive attitude while interacting with students, staff, and guests in a dynamic, fast-paced environment.
Project management skills, including multitasking, meeting deadlines, and working with a team in person and remotely.
Ability to prepare and manage accurate file systems consistent with standard office practices.
Ability to use critical thinking and time-management principles to develop effective work plans and achieve goals.
Ability to pass a background check.
Written attestation of up-to-date immunizations against diseases required for public school attendance in the state of employment, as a condition of employment.
Current Red Cross First Aid and CPR certification, or ability to acquire it within 90 days after the employment date.

Nice To Haves

Familiarity with the University of California at Berkeley’s BEETLES (Better Environmental Education, Teaching, Learning & Expertise Sharing) Program.
Bilingual Spanish skills.

Responsibilities

Plan, organize, and implement outdoor education, community, and summer programs that meet participant needs.
Coordinate pre-trip communication and serve as liaison for schools, community groups, and specialty groups.
Coordinate program schedules, materials, and location and resource allocation in collaboration with program leadership.
Collaborate with staff and group leads to support effective program delivery, including training and support.
Communicate promptly and professionally with group leaders, parents, and administrators by phone, email, and in person; greet and assist visitors, teachers, and staff.
Build and maintain relationships with schools and organizations to retain and increase program attendance.
Facilitate chaperone orientations or group welcomes at the start of programs.
Oversee the organization’s online clothing and promotional store, including functionality, pricing, and vendor continuity.
Collaborate with other departments and community organizations, attend weekly manager meetings, and report relevant information.
Support daily office operations, including supply management and checking and delivering mail and phone messages.
Welcome and direct incoming visitors and callers, and support interdepartmental communication.
Scan bills, submit bank deposits as needed, and assist the Fundraising Department with processing camp donations.
Maintain the office space and equipment, troubleshoot issues, and coordinate service calls and vendor relationships.
Support training and mentoring of On-Site Coordinators, Lead Instructors, and Outdoor Program Instructors.
Facilitate teacher or group debriefs at the end of programs; teach Overnight Outdoor Learning and Community Group programs; and serve as an on-site liaison.
Assist with hiring as needed and support other Sierra Nevada Journeys programs as needed.
Maintain, organize, and update written policies and procedures.
Collaborate across departments to support compliance in areas including transportation, emergency procedures, staff policies, program design, facilities, vehicles, food-service safety, health and well-being, staff training and supervision, and aquatics.
Complete the American Camp Association Annual Accreditation Report and prepare for American Camp Association site visits, held every five years.

Benefits

Medical, dental, and vision insurance, covering 90% for employees and 30% for dependents.
Phone-use reimbursement of $5 per paycheck.
Optional 403(b) retirement plan with up to a 4% employer match.
Accrued paid time off beginning on the first day of employment, at 12 days per year.
Potential additional 3% pay for Spanish fluency or other languages relevant to program support, at the employer’s discretion.
Two weeks of reduced hours around the December/January holiday break, coordinated in advance with the manager, including partially paid time off that does not count against PTO accrual.
12 paid holidays.
50% discount on Sierra Nevada Journeys youth camps for immediate family.
Mileage reimbursement.
Annual discretionary bonus based on company and individual performance.
Meals during programs at camp.
Employment with an innovative organization focused on improving outdoor education delivery.