FCS-Program Coordinator - Ottumwa
About The Position
Four Oaks is hiring a Program Coordinator for its Family Centered Services team in Ottumwa, Iowa. The role oversees assigned program operations and supports the delivery of individualized, coordinated, high-quality services for children and families. The coordinator leads, mentors, and develops staff; coordinates program schedules, activities, resources, and operational needs; monitors service quality and compliance; and contributes to program development and improvement. The role also supports community partnerships, fiscal oversight, contract administration, and safe, well-maintained program locations. The coordinator may provide direct service coverage when needed to maintain continuity of care. The position is full-time and first shift. It is based at the Ottumwa Campus. A bachelor's degree in Social Services, Psychology, Sociology, Human Services, or a related field, plus at least two years of social service experience, is required. Prior supervisory experience is preferred but not required.
Requirements
- Bachelor's degree in Social Services, Psychology, Sociology, Human Services, or a related field.
- Minimum of 2 years of social service experience.
Nice To Haves
- Prior supervisory experience.
Responsibilities
- Oversee daily operations of assigned Family Centered Services programs and ensure services meet performance, quality, and licensing standards.
- Ensure services for children and families are individualized, coordinated, and focused on their needs.
- Lead, mentor, and support employees while promoting a positive, collaborative, results-driven work environment.
- Oversee staff recruitment, onboarding, professional development, supervision, performance evaluations, and retention efforts.
- Coordinate staffing schedules, daily program activities, resources, and operational needs.
- Provide case consultation, skill development, and personnel supervision; monitor service quality, documentation, and case progress.
- Collaborate with schools, healthcare professionals, referring workers, community agencies, and other service providers.
- Assist with program development, implementation, and improvement of services, treatment approaches, and care practices.
- Support compliance with agency policies, licensing requirements, contracts, grants, and program standards.
- Assist with fiscal oversight, contract administration, and coordination of program resources.
- Help ensure program locations meet health, safety, cleanliness, and appearance expectations.
- Coordinate and, when necessary, provide direct service coverage to support program needs and continuity of care.
Benefits
- Competitive wages.
- Medical, dental, and vision insurance.
- 401(k) retirement plan.
- Generous paid leave package.
- Paid holidays.
- Career growth and advancement opportunities.
- Business casual work environment.
- Supportive, team-oriented workplace.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
